Job Title: Operations Senior Executive- This role is on third party payroll
Location: In Office
Job Summary:
We are seeking a detail-oriented and proactive Operations Coordinator to manage and streamline data operations, disbursement tracking, field engagement activities, and cross-functional coordination.
This role involves working closely with internal teams, vendors, and field sales team to ensure accurate data management, timely payouts, and efficient execution of field programs and financial processes.
Skills Required : Excel proficiency, analytical thinking , Solution oriented, Stakeholder management
Key Responsibilities:
1. Data Management & Reporting
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• Maintain and update operational data files by extracting information from internal
portals and systems.
• Ensure timely and accurate entry of new data into master databases and trackers.
• Generate and share periodic reports for internal stakeholders, ensuring consistency and
accuracy.
2. Financial Coordination
• Support daily and monthly disbursement processes by updating relevant financial
trackers.
• Coordinate with finance and vendor teams for invoice processing, UTR updates, and
reconciliation activities.
• Maintain documentation related to payouts, advances, and financial claims.
3. Field Program Support
• Track and manage participation data and giveaways for field engagement activities.
• Coordinate with field teams and vendors to validate and process event-related requests.
• Maintain up-to-date trackers and ensure timely follow-ups for documentation and
approvals.
4. Compliance & Documentation
• Assist in the preparation and submission of compliance-related documents such as
TDS reports and claim settlements.
• Ensure all supporting documents are properly archived and accessible through shared
platforms.
5. Stakeholder Coordination
• Act as a liaison between internal teams (sales, tech, finance) and external vendors to
resolve operational issues.
• Raise and track support tickets for system-related concerns and follow up until
resolution.
• Communicate updates, escalations, and resolutions effectively across teams.
6. Process Improvement & Issue Resolution
• Identify gaps in data or process flows and suggest improvements for operational
efficiency.
• Track and resolve complaints or discrepancies raised by internal or external
stakeholders.
• Validate high-value transactions and missing data through cross-functional
coordination and data verification.
Schedule: Full-time
Req: 009HL7