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Team Leader - Order Management

3 days ago Bangalore, India

Key Responsibilities and Accountabilities:

  • Ensure high quality Order Booking Process in coordination with Sales, Bid, Finance and other Cross Functional Teams.
  • Development, delivery, and implementation of day-today operational processes to execute orders, project delivery and response to queries within defined service levels.
  • Responsible for complete Revenue planning, sales forecast, Inventory Planning and project execution.
  • Closely work with SCM, Project team, custom clearing agents and Freight Forwarders to ensure timely delivery of equipment to customers as per the orders in accordance with relevant Rules & Regulations.
  • Inventory Planning - Demand management and forecasting, deployment planning across multi products and locations to ensure customer demands are met.
  • Collaborate with sales, operations, customers, and service teams. Work with finance, sales, and factory/plant to determine best delivery plan.
  • Closely work with Sourcing on Non-listed Items procurement and deliveries.
  • Business process reporting and metrics function at daily, weekly, and monthly basis.
  • Manage daily revenue management and report progress and achievement.
  • Manage metrics to capture operational productivity focused on business volume, business value and velocity of operational execution.
  • Plan and execute monthly business reviews to report progress and providing insight into operations.
  • Responsible for Delivery Management - On-going Backlog management and forecast monitoring.
  • Responsible for Billing Management - Quote follow up and proactive billing management process.
  • Understand the business needs and drive the team to present meaningful and accurate reports and dashboards
  • Extract, control and analyze data. Recognize trends and form conclusions. Format and present data graphically in charts / tables. Interpret and report on operational performance to management.
  • Identifies areas of concerns and opportunities for performance improvements.
  • Responsible for funnel management, Net promoter score and quality management.
  • Ensure weekly review with stake holders such as Sales heads, Project leads, Bid and Factory for advance planning of material for Projects.
  • Ensure Zero order booking error.
  • Ensure order accuracy and efficiency.
  • Ensure 100% Compliance on audit.
  • Ensures internal and external customer satisfaction through the effective execution of customer orders.
  • Personally, attend customer complaints/concerns requiring closer scrutiny and critical resolution.
  • Facilitate internal and external auditors in audit process.


Education & Experience :
  • Bachelor's degree in commerce or a college degree with 10+ years of equivalent work experience in a related field is required.
  • At least 5 years of experience in handling large team.


Skills Required:
  • Order management and supply chain systems/tools expertise in Oracle.
  • Leadership skills.
  • Effective team management skills, strong interpersonal, negotiation and influencing skills.
  • Strong conceptual and strategic thinking skills.
  • Expertise in GST/customs duty regime.
  • Good written and Oral communication skills.
  • Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
  • Fast learner and adapt well to change.
  • Proactive and self-motivated.
  • Work effectively with diverse groups of people.
  • Ability to self-motivate and multi-tasking.


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150 000+ employees in 100+ countries
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Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Bangalore, India
Job ID: Schneider_Electric-https://careers.se.com/jobs/100427?lang=en-us
Employment Type: FULL_TIME
Posted: 2025-10-29T18:44:38

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion