Supply Chain Specialist

This position is responsible for coordination the interactions with GSC in the country by:

• Providing Field Services operational inputs to supply chain design & operations
• Ensuring process alignment and improvement between Field Services Operations team and Supply Chain teams

Essential Responsibilities:

• Single point of contact for Field Services Logistics Offer management
  • Participate to Field Service Logistics offer preparation (business inputs)
  • Support deployment/communication across the Field Services organization
• Set and update the Field Services Logistic Offer in collaboration with business, Finance, CCC, CS&Q
  • Own and maintain Field Services Logistic Offer enablement (CPC, Internal Customer master data) - by delegation or in partnership with Logistic Territory CLO Manager
  • Assess the relevancy of the Field Services Logistic Offer based on regular business feedback from Field Services Sales, Marketing and Operations as well as customer inputs
  • Monitor and drive resolution of Customer claims generated by Field Services Supply Chain
  • Animate with Field Services team Customer interactions (reactive from claims, proactive visits, research, CLO and action plan communications)

• Contribution to Spare Parts Stocking Plan :
  • Provide installed base data
  • Communicate to Supply Chain new product introduction plans & service termination plans (end of life) and associated impact on parts requirements
  • Maintain lead-times requirements (deducted from Operations response time ambition by geography and by type of contract)
  • Validate the stocking plan (i.e. which part stocked where) in the name of FS Operations.
  • Provide inputs from Operations to improve/adjust stocking plan based upon actual failure or known exceptions

• Forecasting inputs for Planned events
• Provide quantitative inputs on country preventive replacement demand :
  • From Scheduled preventive interventions
  • From Sales Opportunities
• Provide quantitative inputs on country preventive upgrades (i.e. Field Services Bulletin)
  • Implementation Plan & Status
  • Remaining requirements for completion
• Any other useful business information (campaigns/business dynamics/seasonality)
• Leads Cluster Field Services SIOP processes
  • Builds rules and practices within the Cluster which drive the Stocking Strategies to best balance inventory and Lead time for Offered Spares
  • Ensures that FS Logistics Territory (Ecosystem) Demand & Inventory Plans and Master Data are maintained
  • Drives Synchronization Reviews to improve collaboration and forecasting
  • Actively Drives Process improvement activities within the clustor and with Peers using the appropriate channels including Skills Networks, community tools and with the Global SC teams.
• In-country referent for Supply Chain related processes
  • Part Identification
  • Order management
  • Offer / Master Data management
  • Reverse Logistics management
• Measure and improve performance of the local Supply Chain for Field Services activities
  • Deploy the Global Field Services Supply Chain Scorecard
  • Run weekly/ monthly performance capture process per GSC
  • Drive the Performance improvement across KPIs
  • Drive the Performance Review process between GSC management and Field Services Management
    • With main countries of the Logistics territory
    • With Cluster Field Services Leaders and Global Field Services Supply-Chain

What qualifications will make you successful for this role?

Good understanding of Field Services Operations processes and of interactions between Field Services Operations and Supply Chain processes

Good working relationship with all parties - GSC, Field Services operations, Order Management, FSRs to coordinate inputs collections, and drive process changes when required

Engineering and/or Business Master Degree

Previous work experience in Logistics and supply chain operations (transport, distribution center, manufacturing)

Experience in projects management, or cross-functional management of process performance

Customer facing / support experience (CCC Filed Services, CLO)

Good communication skills: ability to deal with crisis management, handle exceptions

5 years of experience

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): İzmir, Turkey

Job ID: Schneider_Electric-https://careers.se.com/jobs/97477?lang=en-us

Employment Type: FULL_TIME

Posted: 2025-09-12T18:48:39