SUBCONTRACTOR MANAGER

Subcontractors Manager ensures that subcontractor services are effectively resourced and executed in a safe (including cybersecurity) and efficient manner, satisfying customers, at required quality standards and budgeted costs.

The Subcontractors Manager will implement the Service Delivery Strategy defined by the country, managing subcontractor's end to end (consider, select, enable, monitor and evaluate) and building a strong collaboration and performance with them according to yearly Business Plan established by the organization.

Subcontractors Manager is key point of contact between Schneider Electric and Subcontractors whether certified or not. She/he is also responsible for certifying and supporting Channel Partners during the service performance

This is Hybrid Role with both home working, office work and field-based responsibilities.

Main Responsibilities

Safety & Cyber security

Foster "Safety first" culture among the services subcontractors by leading by example, deploying all set of safety policies and procedures implementations + conduct herself/himself all required safety audits. Is responsible to ensure that every mission is delivered in perfect safe conditions and if needed requires adjustments from the customer

Ensure her/his services subcontractor team Cyber security is fully compliant and report any incident.

Execution

• Ensure efficient and effective planning of the services delivered by Subcontractors to customers
• Coordinate the communication between Subcontractors and different Schneider teams when required.
• Ensure high level customers satisfaction and Subcontractors SE signature (Branding / technical level / communication/promote Digital Services offers)
• Ensure compliance with "Issue to Prevention" process for supply chain and quality issue detected on field
• Ensure that each services subcontractor is complying with all administrative processes provided by Schneider Electric
• Foster services subcontractor Business Generation capabilities by promoting their activity of Business Opportunity Detection ( Lead Generation, Install Base tracking... ) while being on the field
• Ensure full adoption and utilization digital tools and new/renewal licenses process for all contractors
• Measure and challenge Subcontractors services performances , then drive continuous improvement
• Deploy Annual Execution Plan and Services lean initiatives to support country services P&L performance.

Management

• Participate with Services Operations Manager to Country Service Delivery Strategy definition , based on Make or Buy policies from Lines of Business, which define service activities to be delivered by internal Field Services Representatives, external Subcontractors or Partners .
• Contribute to the selection and Request for Quotation of new Subcontractors with Schneider Procurement leader, defining a win-win relationship with those selected ones, sharing the program guide.
• Contribute to the selection of new Partners who will perform services, with the Channel Marketing program leader.
• Support the Service Agreements signing process between the subcontractors and Schneider Procurement leader in the country, according to local regulations.
• Define clearly the Service ordering and invoicing processes between Schneider Electric and Subcontractors, as well as the Supply-Chain for products and spare parts.
• Assess competency gaps and manage training needs of technicians employed by certified Subcontractors and Partners, updating Competency Management tool accordingly
• Put in place relevant Management System to ensure perfect collaboration, and team collective dynamic
• Track and implement ambitious subcontractors engagement action plan to ensure high performance teams
• Ensure competency availability in long term and anticipate competency evolution leveraging tools and processes dedicated to it
• Manage all capacity planning Headcount through dynamic sourcing and attrition plan to ensure appropriate work capability within the team.
• Accountable for additional revenue and margin to country P&L thanks to subcontractors, as defined by yearly Business Plan

Qualifications

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

This job might be for you if you fit the following requirements:

• Electrical/ Mecatronics/ Electromechanical /Maintenance Engineering Degree

• Bussiness Administration Knowledge (MBA will be a plus)

• Advanced English level

• 5+ year of experience with technical electrical subcontractors and people management (selec, evaluate, monitor)

• Strong Engineering and technical aptitude about Electrical Systems, HVAC Systems, UPS Systems

• Facilities management experience desirable (preventive maintenance, contracts, subcontracting)

• Zero Accidents culture and EHS knowledge and experience

• Cyber safety risks management

• Issue investigation and remediation. experience

• Excellent problem-solving skills both technical and relationship based

• Excellent presentation skills including written and verbal communication

• Experience with upskilling and training employees on new and existing installed base

• Customer satistacion oriented person

• Sizing and skills calculation capabilities

• Budget management

• Multicountry administration of subcontractors

• Attention to detail and accuracy - forward thinking in execution and forecasting

• Passion for coaching team members in a fast-paced dynamic environment

• Agile, Lean office and continuos improvement tools skills

Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, a culture of wellness, and more great benefits above and beyond a typical employer.

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric.

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Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Schedule: Full-time
Req: 009ENG