Services Representative Cooling

슈나이더 일렉트릭 은 다양한 산업군에 걸쳐 에너지의 안전성 , 신뢰성 , 효율성 , 생산성을 높일 수 있는 혁신적 통합 솔루션을 제공하는 세계적인 에너지 관리 전문기업입니다 . 1836 년 프랑스에서 설립되어 오랜 역사를 거치며 폭넓은 분야에서 기술력을 쌓아왔으며 전형적인 하드웨어 제조 업체로 출발해 , 소프트 웨어 기반의 솔루션 업체로 성공적으로 성장해 왔습니다 . 사업 분야는 크게 송 / 배전 등 전력 분야인 에너지 관리 (Energy Management) 와 산업 자동화 (Industrial Automation) 사업부로 나누어져 있으며 , 전 세계 15 만 명 , 한국 지사에서는 약 440 명의 직원들이 함께 일하고 있습니다.

지속가능성 은 슈나이더 일렉트릭의 목적 , 비즈니스 , 문화 및 운영 모델의 핵심 요소입니다 . 슈나이더 일렉트릭의 솔루션은 에너지를 효율적으로 관리함으로써 지속가능성을 높이는 사업구조를 가지고 있습니다 . 에너지 관리 및 자동화 분야서 쌓은 노하우를 기반으로 , 고객사에 기업 에너지 효율화 및 탄소중립 전략적 실행의 파트너가 되는 것을 큰 목표로 하고 있습니다 .

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Summary

This position is accountable for site intervention, troubleshooting and major technical issue support. The incumbent will provide technical support as Cooling products, both in the shop and on site. Work on competitive equipment may also be part of the role. He/she will provide technical instruction and guidance to new and less experienced SR. He/she will support site intervention such as quality issue, customer relationship risk. Analyze and complete malfunctions in equipment through global technical escalation and interpret root cause based on knowledge of electrical. He/she must be able to take expert job such as making documents, delivery solution within fixed period. Identify sales opportunities to propose new solution into our market and submit them to sales teams. Any intervention will have to be prepared and executed based on safety guidelines (safety training, safety audit, etc.)

• Provide outstanding product guideline and solution
• Technical support on equipment based on the Schneider Electric product as Cooling
• Support with technical base of Cooling to quotation team
• Must have proven skill level to interpret blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements
• Support on defective product (Cooling) from site about quality issue to find root cause through co-work with quality team
• Technical assist on inquire from Schneider Electric Service Partners about evaluating technical and professional performance
• He/She can visit on site to investigate to verify root cause and gathering all information

• Associate degree in cooling product with at least 6 year of related experience or equivalent combinations of education and experience (Chiller experience preferred)
• Technical knowledge of cooling theory. Knowledge of Cooling systems and applicable application software knowledge is preferred
• Must be able to perform duties with technical advisor as Cooling engineer
• Ability to take documents job such as excel, word, PPT fluently
• Ability to read, analyze, and interpret based on Cooling system when problem happened
• Ability to take answer about technical questions from Sales team, Customers
• Ability to define problems, collect data, establish facts, and draw valid conclusions about Cooling products
• Must be able to communicate in English (speak, hear and write) effectively to various intellectual levels
• Verifiable hands-on technical work experience required on Cooling
• Possess a valid driver's license

• 회사 소개 페이지: https://www.jobkorea.co.kr/Super/schneider-electric
• 업무 환경 (유튜브 채널): https://www.youtube.com/watch?v=qBdvq1lKguA&t=3s
• 네이버 블로그: https://blog.naver.com/schneiderkor
• 기업문화: https://www.youtube.com/watch?v=0BG3eppdNIw&t=176s