Service Planner

We are currently looking for a Service Planner to join our global services team in Sweden at our HQ in Solna, Stockholm!

In this role you will be scheduling the execution of Services operations at our customer sites. You'll be our expert in ensuring that all parts, tools, instructions, and order details are made available to the Services execution workforce and that the right, available and qualified Service Representative is scheduled for the job to meet customer requirements and Schneider workforce optimization. This role interacts with end customers, so the Services Planner must have great communication skills!

What drives us at Schneider Electric?

For us, impact isn't just a term paraded across posters or social media; it's encoded into our culture. After all, Schneider makes companies, infrastructure, buildings, homes, data centers, and entire industries more efficient and sustainable. With us, you'll contribute to tackling the climate crisis head-on, and accelerating the energy transition the planet urgently needs. There's a reason why we're consistently ranked among the most sustainable companies in the world . Here, you can pursue your dream career while actively making a long-term, positive impact on the planet.

With us, you'll contribute to tackling the climate crisis head-on, and accelerating the energy transition the planet urgently needs. What's more, we help tens of millions of people in underserved communities gain access to energy and education - so you're making the world a fairer place, too. You'll sit among colleagues with vastly different personal and professional backgrounds, all united by a vision of a better world.

What you'll do

• Audit and optimize Work Orders
  Review and enrich Work Orders in bridge Services (bFS), ensuring every detail-from urgency and customer info to scope and execution time-is accurate and ready for scheduling.
• Enable seamless scheduling
  Make sure automatically created Work Orders are not just generated, but smartly scheduled and dispatched to the right people at the right time.
• Prioritize like a pro
  Prepare and rank interventions based on customer type, spare part availability, and the readiness of Service Representatives or subcontractors-keeping the backlog flowing and customers happy.
• Plan ahead with precision
  Assign Work Orders for the upcoming months, balancing customer needs, material delivery, and technician availability. Optimize routes, reduce travel and overtime, and combine interventions for maximum efficiency.
• Be the communication champion
  Proactively connect with customers to confirm intervention details, and ensure Service Representatives are fully briefed on safety requirements, site access, permits, timing, and reporting.
• Keep execution on track
  Monitor interventions in real time, reschedule or cancel when needed, and support Service Representatives remotely with calendar and visit management. Maintain high-quality data in every Work Order
• Collaborate and elevate
  Join regular syncs with the Services Execution team to align priorities, share insights, and continuously improve planning processes.

Essential for the Role

• Excellent interpersonal communication and collaboration skills and strive for customer satisfaction!
• Proficient user of MS Office applications and other software and have a degree in a technical field.
• Navigate well in a complex organization and are keen on understanding our Service Representative work and business.
• Experience working in planning role and have gained excellent analytic skills.
• Self-starter, quick learner and ready to create an impact!

Why Schneider Electric?
Flexibility: With our Global Flexibility at Work policy, and our hybrid work model, we empower our employees for their work-life integration.

Career Development : We provide a rich environment for our people to grow and learn every day through our career development model.

Good Benefits : Schneider Electric offers a robust benefits package to support our employees such as paid family leave, a culture of wellness and much more.

Inclusive Environment : We build a culture of respect where everyone feels safe to be their authentic selves. We are fully committed to inclusion, and our policies and culture reflect this commitment.


So, what's Next?

If you're ready to take on a high-impact role in a dynamic environment, we'd love to hear from you. Apply now and help us shape the future of industrial project management.

Where can I find out more?

• About schneider electric: https://www.youtube.com/watch?v=VbldHPFltQQ

• We are proudly #1 in the World's Most Sustainable Corporation 2025

#LI-EJ1

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Åkersberga, Sweden

Job ID: Schneider_Electric-https://careers.se.com/jobs/97307?lang=en-us

Employment Type: FULL_TIME

Posted: 2025-09-15T18:41:00