An exciting opportunity has arisen within our Process Automation (PA) business unit for a Two Service Engineer to join our delivery team, operating as part of Africa Hub. As a Service Engineer, you will be part of a team responsible for providing technical support, troubleshooting, and maintenance services for our Process Automation systems at critical customer sites, mostly with DCS and Safety solutions. This role includes both regular maintenance and brownfield projects with a wide technology spectrum. You will work closely with our clients to ensure the smooth operation and optimization of their automation systems.
What will you do?
- Perform installation, commissioning, maintenance, and troubleshooting of process automation systems (including controllers, HMI, network, and workstations).
- Conduct system testing and participate in system integration activities.
- As a team member, develop logic & HMI screens for brownfield projects and system setup in staging areas.
- Provide technical support to customers, including diagnosing and resolving system issues.
- On-duty availability, on a weekly basis, for department scheduling.
- Collaborate with clients to understand their operational needs and deliver tailored solutions.
- Conduct system upgrades and enhancements to improve operational efficiency.
- Maintain accurate records of service activities, including reports on service calls, system modifications, and customer interactions.
- Stay updated on the latest technologies and trends in process automation.
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What skills and capabilities will make you successful?
- You need to enjoy learning new things every day. Our technology evolves, so do we.
- Problem-solving, even under time-pressure, is required.
- Ability to work both independently at site and in a team environment in office.
- Collaboration - working as a team with peers and Project Managers is key to deliver timely results.
- Technical writing for service activities, including reports, logs, and technical documentation.
- Willingness to travel to customer sites for up to 75% of the working period.
What's in it for you?
- Career Development- Access to tailored learning programs, mentorship opportunities, and a clear path for progression within a global organization.
- Continuous Learning - Upskill through hands-on experience, internal training platforms, and exposure to cutting-edge tools and technologies.
- Global Exposure - Collaborate with diverse teams across regions, gaining insights into international best practices and expanding your professional network.
- Meaningful Work - Be part of projects that make a real impact - from shaping talent strategies to enhancing employee experiences.
- Supportive Culture - Work in an environment that values respect, inclusion, and collaboration, where your voice is heard and your contributions are celebrated.
- Perks & Benefits - Competitive compensation, flexible working arrangements, wellness programs, and more - because your well-being matters.
Who will you report to?
- Reporting to: Service Manager - Sub-Saharan Africa, Process Automation
- Team Environment: Collaborative role within the Process Automation Delivery Team
- Stakeholders: Internal engineering teams, project managers, and external clients across industrial sectors
- Role Type: Individual contributor positions with high technical responsibility and client-facing engagement
What qualifications will make you successful for this role?
- Proven experience in servicing and troubleshooting process automation for continuous process industries like Oil & Gas, Energy or Chemicals.
- Bachelor's degree in Automation/Computer Science/Electrical field or equivalent experience.
- Strong knowledge of DCSs, PLCs, SCADA systems, and industrial communication protocols.
- Previous knowledge of Foxboro, Triconex, and Modicon systems would be a plus.
- Knowledge of Microsoft Windows operating systems administration.
- Familiarity with Ethernet networks and principles of Cybersecurity.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
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150 000+ employees in 100+ countries
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You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
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