Service Engineer

As a Services Engineer in Industrial Automation, you will play a vital role in ensuring the seamless operation and optimization of our clients' automation systems. Reporting to the National Services Manager - Industry, you will provide technical support, troubleshoot complex issues, and deliver innovative solutions that enhance operational efficiency for our customers.

This exciting new career opportunity will see you:

• Technical Support: Provide expert guidance and support for automation systems, promptly addressing customer inquiries and resolving technical challenges.
• System Troubleshooting: Diagnose and resolve issues related to control systems, PLCs, SCADA, MES, software, and other automation technologies.
• Customer Engagement: Build strong relationships with clients, understand their needs, and ensure satisfaction with our services.
• Project Implementation: Assist with the installation, commissioning, and maintenance of automation equipment and systems, ensuring compliance with industry standards.
• Customer-Centric Focus: Take accountability for service delivery performance, with a strong emphasis on understanding customer expectations and driving future demand.
• Continuous Improvement: Identify opportunities for process enhancements and contribute to the development of best practices within the team.

Our ideal candidate will possess:

• Tertiary qualification in Engineering, Computer Science, or Engineering Technology.
• Current or eligible membership with Engineers Australia (MIEAust, TIEAust, AIEAust) and Chartered Engineering Certification.
• 2+ years of experience delivering industrial automation projects and services.
• Minimum of 400 hours of customer-facing or site-based experience (e.g., on-site, remote commissioning, or support).
• Hands-on experience with large managed service agreements and commissioning of medium to large projects.
• Advanced knowledge of Schneider Electric platforms or equivalent competitor products.
• Experience working within Service Level Agreements and delivering on service contract commitments.
• Strong technical documentation skills, including the ability to develop DSS/FDS and system designs.
• Proficiency in MS Office and relevant Schneider Electric applications.
• In-depth understanding of process control, telemetry, and networking principles.
• Proven ability to collaborate with multiple stakeholder groups and strong commercial acumen.
• A growth mindset, strong digital skills, and technical aptitude.
• Excellent interpersonal skills and a customer-centric approach.
• A collaborative mindset, positive energy, and a drive to excel.

Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable.

Benefits of Working for Schneider Electric

The list is long but importantly we offer a competitive salary package, access to our employee share plan and salary continuance insurance. Additionally, we offer all our employees a chance to build your career within our global organization. With our game changing 'Open Talent Market' you have the opportunity to; work on global projects, explore future roles or establish a mentorship to grow your skills. The opportunities are at your fingertips.

Flexibility at Work and Global Family Leave

Option to participate in our Share Program, with discounts and company contribution for employees
Potential opportunity to purchased further annual leave
Discounts at major vendors such as Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemes
Continuous training on Schneider products
Exposure to a market leader in sustainability and automation
Global support at your fingertips
Working in a well-balanced team and inclusive environment

We're a great place to work but we are continually striving to be the best place to work, join us and see how!

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.