What will you do?
- Order Processing:
Reviewing and validating customer purchase orders, entering them into the system, and generating order acknowledgments. - Order Tracking and Fulfillment:
Monitoring order status, coordinating with logistics and warehouse teams, and proactively resolving any shipping or delivery issues. - Customer Communication:
Serving as the primary point of contact for customer inquiries regarding order status, providing updates, and addressing any concerns or issues. - Data Management and Documentation:
Maintaining accurate and up-to-date records of all order-related activities, including order details, shipping information, and customer communications. - Process Improvement:
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Identifying opportunities to streamline order management processes, improve efficiency, and enhance the overall customer experience.
Ensuring all order management activities adhere to company policies, pricing structures, and relevant regulations.
What skills and capabilities will make you successful?
- Technical Proficiency:
Experience with ERP systems (e.g., SAP, Oracle), CRM systems, and other relevant order management software. - Communication Skills:
Excellent written and verbal communication skills for effective interaction with internal teams and external customers. - Problem-Solving Skills:
Ability to identify, analyze, and resolve complex order-related issues. - Organizational Skills:
Strong organizational and time management skills to handle multiple orders and meet deadlines.
What qualifications will make you successful for this role?
- Technical Skills:
- Order Management Systems (OMS): Familiarity with the functionality and implementation of OMS.
- ERP Systems: Experience with Enterprise Resource Planning systems like SAP.
- CRM Systems: Experience with Customer Relationship Management systems.
- Data Analysis: Ability to analyze data, identify trends, and solve problems.
- Supply Chain Knowledge: Understanding of supply chain principles and processes.
- Communication Skills:
- Verbal and Written Communication: Clear and effective communication with both internal teams and external customers.
- Interpersonal Skills: Ability to collaborate with diverse teams and stakeholders.
- Other Essential Skills:
- Problem-Solving: Ability to identify and resolve issues related to order processing and fulfillment.
- Time Management: Ability to prioritize tasks and manage multiple orders simultaneously.
- Attention to Detail: Accuracy in data entry and order processing.
- Bachelor's Degree:
A degree in Engineering - Experience:
1-3 Years - Specific Skills:
Proficiency in ERP systems (like SAP or Salesforce), CRM systems, and Microsoft Office Suite (especially Excel) is frequently sought.
Adaptability: Ability to adjust to changing priorities and business needs.
- Bachelor's Degree:
- Technical Skills:
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
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