Senior Automation Engineer

As a Senior Automation Engineer, you will provide expert technical support and consultation for Schneider Electric's Industry Business, with a focus on PLCs, HMIs, SCADA systems, and Industrial Networks. This role requires strong customer engagement, advanced problem-solving skills, and a commitment to delivering high-quality automation solutions. Travel is expected, offering opportunities to work closely with clients across various locations.

What will you do?

• Provide technical support for internal and external customer queries related to Industry Business and Global Operations.
• Deliver expert consultation and solutions in the areas of PLCs, HMIs, SCADA systems, and Industrial Networks.
• Configure, develop, and commission SCADA & PLC projects across multiple platforms.
• Build and maintain strong professional relationships with team members to foster collaboration and high team morale.
• Establish and nurture customer relationships to ensure satisfaction and reinforce Schneider Electric's brand reliability.
• Demonstrate a deep understanding of Schneider Electric Industry products to support:
• Engineering tasks and processes
  • Product licensing and upgrades
  • Application support and improvements
  • Sales and industry solution support
  • Enterprise and digital transformation initiatives
• Stay current with product developments and emerging technologies.
• Advise clients on improvement initiatives with a value-driven approach.
• Communicate effectively with internal and external stakeholders.
• Translate customer constraints into actionable improvement opportunities

• Extensive experience with SCADA systems, particularly: Aveva Plant SCADA; Aveva System Platform.
• Strong knowledge of Schneider Electric PLCs (M580, M340) and EcoStruxure Control Expert.
• EcoStruxure Process Expert experience would be advantageous.
• Understanding of structured programming, industrial communication protocols, and networking equipment.
• Ability to interpret and create technical documentation.
• Strong interpersonal and communication skills, with the ability to work across diverse cultures.
• Self-motivated, organized, and capable of managing multiple priorities.
• Resilient under pressure and able to make sound decisions in high-stress environments.
• Committed to safe working practices aligned with corporate values and strategies.
• Results-oriented with a focus on deliverables and project milestones.
• Skilled in project management and negotiation.

• Continuous Learning - Upskill through hands-on experience, internal training platforms, and exposure to cutting-edge tools and technologies.
• Global Exposure - Collaborate with diverse teams across regions, gaining insights into international best practices and expanding your professional network.
• Meaningful Work - Be part of projects that make a real impact - from shaping talent strategies to enhancing employee experiences.
• Supportive Culture - Work in an environment that values respect, inclusion, and collaboration, where your voice is heard and your contributions are celebrated.
• Perks & Benefits - Competitive compensation, flexible working arrangements, wellness programs, and more - because your well-being matters.

• Reports to Industry Automation Operations Manager
• Internal teams, i.e. Sales, Service Technical Support and Operations
• External Teams, i.e. customers across SADC

• Bachelor's degree in electrical, Electronics, Mechatronics Engineering, Computer Science, or equivalent qualification.
• Minimum of 5 years' experience in:
  • Programming and configuring SCADA software and PLC platforms
  • Working with Microsoft Operating Systems and industrial communication networks
  • Managing customer relationships and delivering technical support
• Proven experience in writing technical reports and documentation.
• Familiarity with health and safety regulations, including conducting risk analyses and audits