Regional Service Representative for UPS

At Schneider Electric , we don't just power the world - we empower people. Recognized globally as the most sustainable company on Earth , we are a leader in electrical distribution, automation, and energy management. Our commitment to innovation and sustainability is matched only by our dedication to our people - because at Schneider, you are valued, supported, and empowered to grow.

Are you passionate about cutting-edge technology and delivering exceptional customer service? We're looking for a

Digital Service Representative for UPS

for Schneider Electric customers and projects.

In this dynamic role , you'll be the go-to expert for on-site services, including:

• Commissioning and technical support for UPS products
• Installation supervision and troubleshooting
• Resolving customer issues with precision and professionalism

You'll play a key role in complex and critical Secure Power projects, working with systems like UPS units, Battery Cabinets, and Transfer Switches. Your focus will be on ensuring smooth operations and customer satisfaction across the region.

If you thrive in a fast-paced environment and enjoy working hands-on with innovative power solutions, we'd love to hear from you!

Location & Commitments

• Slovakia (Slovak republic) or your EU home country (EU citizenship is required) = time spent offsite
• Suitable locations: Poland, Czechia, Hungary, Romania, Slovenia, Bulgaria, Croatia, Italy, Spain and Portugal
• Possibility to work remotely
• Extensive international travel (70%) within Europe , mostly: Germany, France, BENELUX, Norden Europe, UK and others (we offer financial bonus for travelling)
• To be an EU passport holder is mandatory for this role, please respect

Main responsibilities

• Perform Startup & Commissioning on all equipment across the entire secure power (UPS) product range
• Evaluate unit's installation (e.g. the quality of connections, assembly, readiness for start-up... )
• Evaluate system's installation & operational conditions
• Ability to perform onsite adjustments to bring the units to the best running conditions
• Support customers in the installation, modification and repair of UPS product range
• Be able to identify if the failure is related to a quality issue/software issue / operation condition issue (Root cause Analysis)
• Work with another Schneider Electric service engineers & partners during site interventions
• Interact with with L3 suport with objective to solve issues on-site
• Provide training to Schneider Electric customers on operations of the equipment
• Interact with customers on site or remotely on the level and type of support required
• Ability to perform preventive & corrective maintenance for UPS products & systems

#LI-KS4

Requirements

• Thorough understanding UPS principles and knowledge of electricity must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives
• Work is usually quite independent of other team members
• Must comply with all safety policies, practices, procedures, and standards
• Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Handle multiple tasks simultaneously
• Willingness to travel internationally for 70% of the working time (and more)

Education and Experience

• Diploma/bachelor's degree in electrical engineering or equivalent

5 years with commissioning or field service repair with secure power

Confirmed experience with Secure Power insulations (UPS, Battery cabinets, Transfer Switches)

Experience with installation and commission in Data Center is real advantage

Knowledge and experience in diagnosing and repairing electronic circuitry on a component level

Mandatory: fluent communication in English language (B2+ level min)

Flexibility & Reliability, focus on technical details & Customer focus, Team player, Leadership skills

Good Software tools literacy: AutoCAD, MS Office, Acrobat

Send us your CV and get the chance to HAVE:

• EXCITING JOB: Join a global leader in Digital Transformation of Energy Management and Automation.
• Our INCLUSIVE REWARD PORTFOLIO is designed to support YOU to be your best and it goes byond pay and benefits.
• MEANINGFUL: Competitive pay & incentives, Market leading & Personalized benefits, Schneider Electric Foundation supporting individuals and communities around the world
• INCLUSIVE: Fair pay initiatives GLOBAL, Family Leave Policy
• EMPOWERED: Workplace flexibility
• OPEN TALENT MARKET to own your career locally or globally
• LEARNING & DEVELOPMENT: E-learning platform & E-learning Link
• HEALTH AND WELL-BEING : Group life insurance for employees, Flexile working hours & home office, Multisport card, Meal allowance, Relax room & Massages
• FAMILY LEAVE POLICY: Child care, Care Leave, Bereavement leave, Additional day off for women on International Womens Day, 4 Sick days, 1 Bridge day per year
• RECOGNITION and REWARDS : Attractive referral bonus, Diversity & Inclusion initiatives and events, Celebration of seniority
• PERKS : Cafeteria benefit, WESOP (Worldwide Employee Share Ownership Plan), Recreation allowance

This list of benefits applies only to candidates living or open to relocate to Slovakia.
Information about the selection process:

If you are interested in this position, please send us your CV in English language. We really appreciate your job application. Please mind we will contact only candidates meeting our job requirements.
Thank you for your kind understanding.

Let us learn about you! APPLY today!

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Košice, Slovakia, Brezno, Slovakia

Job ID: Schneider_Electric-https://careers.se.com/jobs/98366?lang=en-us

Employment Type: FULL_TIME

Posted: 2025-09-18T18:41:22