Job Summary
We are seeking a highly skilled and motivated Source to Pay (S2P) Digital Expert to lead the digital enablement of our end-to-end procurement processes. This role requires a deep understanding of S2P business processes and a strong sense of ownership for the digital platforms that support them. The ideal candidate will act as a bridge between business stakeholders and IT, ensuring that digital solutions align with strategic goals and deliver measurable value.
Key Responsibilities
Business Process Expertise
• Serve as the subject matter expert (SME) for the Source to Pay process, including sourcing, procurement, contract management, supplier management, and should have understanding of invoice-to-pay process.
Want more jobs like this?
Get Human Resources and Recruitment jobs in Bangalore, India delivered to your inbox every week.
• Analyze and optimize existing S2P processes to improve efficiency, compliance, and user experience.
• Identify process gaps and recommend digital solutions to enhance end-to-end process performance.
Digital Platform Ownership
• Own and manage the digital platforms supporting S2P (e.g., Synertrade, Coupa and SAP Ariba etc.).
• Ensure platform configurations align with business requirements and industry best practices.
• Oversee system upgrades, enhancements, and integrations with other enterprise systems.
• Manage vendor relationships and service level agreements (SLAs) for digital platforms.
Strategic Planning & Innovation
• Develop and maintain a digital roadmap for S2P transformation in alignment with business goals.
• Evaluate emerging technologies (e.g., AI, RPA, blockchain) for potential application in S2P.
• Lead or support digital innovation initiatives and proof-of-concept projects.
Stakeholder Collaboration
• Collaborate with procurement, finance, IT, compliance, and external vendors to define and prioritize digital initiatives.
• Translate business needs into functional requirements and ensure successful implementation.
• Act as a liaison between business users and technical teams to ensure alignment and clarity.
Change Management & Training
• Drive user adoption through effective change management, training, and communication strategies.
• Develop and maintain documentation, training materials, and user guides.
• Conduct workshops, demos, and training sessions for end-users and stakeholders.
Performance Monitoring & Governance
• Define and track KPIs to measure the effectiveness of digital solutions.
• Continuously monitor system performance and user feedback to identify areas for improvement.
• Ensure compliance with internal controls, audit requirements, and data governance policies.
Project Management
• Lead or support digital transformation projects from initiation through deployment.
• Manage project timelines, budgets, risks, and stakeholder expectations.
• Ensure timely delivery of high-quality solutions that meet business objectives.
Qualifications
Qualifications
• Bachelor's or Master's degree in Business, Supply Chain, Information Systems, or related field.
• 5+ years of experience in Source to Pay processes, with at least 2 years in a digital or systems-focused role.
• Hands-on experience with leading S2P platforms (e.g., SAP Ariba, Coupa, Oracle, etc.).
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and stakeholder management abilities.
• Familiarity with Agile or other project delivery methodologies is a plus.
Preferred Skills
• Experience with data analytics and reporting tools (e.g., Power BI, Tableau).
• Knowledge of integration technologies (e.g., APIs, middleware).
• Understanding of compliance and regulatory requirements in procurement and finance.
• Experience in global or multi-country S2P deployments.
Schedule: Full-time
Req: 009HD5