Power Services Order Management Coordinator

Great People make Schneider Electric a great company.

Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative? Start making an IMPACT!

The Role: Power Services Order management coordinator

What will you do?

• Review Customer's Purchase Orders and validate the following information
• Installed Products are eligible for services and correct
• Bill to Accounts and Installed at accounts are correct and active with payment condition (monthly , quarterly)
• PO validation process is followed (Pricing on Customer's Purchase Order match Customer's Price list or Service Quote, QLK approved with right approvers, PO booking checklist is completed, credit and risk review)

• Book and set billing plan
• Enter and book Service Orders and Service Contracts in ERP system (SAP, Oracle or alternative country ERP)
• Ensure all contract information are transferred to BFS
• Ensure that the right Gross Margin is captured in ERP as per QLK
• Set appropriate billing plan in the ERP to ensure proper invoice generation
• In case of request for cancellation: inform Services Execution, team and Terminate Service Orders and Contracts
• Issue a credit request if needed

• Post Booking Executions
• Apply Service Entitlements and PM Plans to the proper Service Contracts
• Create Service Work Orders associated to Service Orders with good understanding of Scope of Work
• Ensure that Estimates are entered in ERP, and labor estimate time in the Work Orders
• Provide booking confirmation to the customer (flow business) or SE project managers (project type business)
• For flow business:
• Manage orders and coordinate with planner, spare parts and logistics teams, forwarders, sales and customers in order to ensure service is performed on time and no products are damaged
• Notify appropriate parties (customers / SE stakeholders) of product shipping ,site intervention dates and any risks (safety or other )
• Assist project execution team on contract administration and obligations regarding delay notices, pricing and claims management, as well subcontracting
• Use digital tool (e-MRO) to check availability and lead time of spare parts and Issue Purchased Order external vendors/suppliers.
• Cancel New/Unscheduled Work orders in bFS if Service Orders or Contracts are cancelled
• Manage continuously backlog and provide funnel transparency to Service organization
• Manage invoicing and payment in close collaboration with Project Managers, Logistics and Corporate Functions (credit management, tax department...)
• Monitor Gross Margin slippage for flow business and react if required.

• Candidate must possess a Bachelor's/College Degree, in any field
• Minimum 6 months of working experience in the related field is required for this position
• A motivated team player that also has the ability to work well individually with minimal supervision
• Ability to multi-task, prioritize and operate efficiently in a fast-paced environment
• Must be willing to work in Rosario, Cavite
• Amenable to working in Graveyard / Night shift duty
• Multiple Full-Time positions available

• Global family leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• Flexible work arrangement
• On-site gym