Lead, IT Asset Management

Lead, IT Asset Management

Role Overview:

We are looking for a highly experienced IT Asset Manager to lead the end-to-end lifecycle management of IT assets across our India operations. This role is pivotal in ensuring asset visibility, cost optimization, compliance, and operational excellence. The ideal candidate will bring a strong mix of technical expertise, process discipline, and stakeholder management.

Key Responsibilities:

1. IT Asset Lifecycle Management

• Manage the full lifecycle of IT assets: procurement, deployment, maintenance, upgrades, and retirement.
• Define and enforce asset lifecycle policies and procedures.
• Ensure compliance with software licensing and hardware warranty terms.

1. Asset Inventory & Control

• Maintain a centralized, real-time inventory of all IT assets across India.
• Implement and manage asset tagging, tracking, and reconciliation processes.
• Conduct regular audits and ensure data accuracy in the ITAM system.

1. Forecasting & Budgeting

• Collaborate with finance and business units to forecast asset needs and plan annual budgets.
• Track asset depreciation and provide insights for capital planning.
• Identify cost-saving opportunities through asset reuse and optimization.

1. IT Scrap & Disposal Management

• Lead the secure and compliant disposal of obsolete IT assets.
• Coordinate with certified e-waste vendors and maintain disposal records.
• Ensure data sanitization and environmental compliance.

1. Vendor Management

• Manage vendor relationships for hardware, software, and disposal services.
• Negotiate pricing, SLAs, and delivery timelines.
• Evaluate vendor performance and maintain a preferred vendor list.

1. Cross-Functional Collaboration

• Work closely with workstream leaders, project managers, and business units to align asset provisioning with project timelines.
• Act as a liaison between IT, procurement, finance, and compliance teams.
• Support onboarding/offboarding processes with timely asset allocation and recovery.

1. Process Improvement & Automation

• Identify opportunities to automate asset tracking and reporting.
• Drive continuous improvement initiatives in asset management processes.
• Implement best practices aligned with ITIL and ISO standards.

1. Compliance & Risk Management

• Ensure compliance with internal policies, audit requirements, and regulatory standards.
• Maintain documentation for audits and support internal/external audit processes.
• Mitigate risks related to asset loss, theft, or misuse.

1. Reporting & Analytics

• Generate regular reports on asset utilization, aging, compliance, and financial impact.
• Provide actionable insights to leadership for strategic decision-making.
• Maintain dashboards for real-time visibility into asset health and inventory.

1. Team Leadership & Training

• Mentor junior team members and promote knowledge sharing.
• Conduct training sessions for end-users on asset handling and compliance.
• Foster a culture of accountability and operational excellence.

• Education: Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience).

• Minimum 8 years of experience in IT asset management or IT operations.
• Strong knowledge of ITAM tools (e.g., ServiceNow, Axonius).
• Experience managing large-scale IT inventories across multiple locations.
• Proficiency in budgeting, forecasting, and vendor negotiations.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Knowledge of ITIL practices is a plus.

• ITIL Foundation
• Certified IT Asset Manager (CITAM) or equivalent

1. IT Asset Lifecycle Management

• Manage the full lifecycle of IT assets: procurement, deployment, maintenance, upgrades, and retirement.
• Define and enforce asset lifecycle policies and procedures.
• Ensure compliance with software licensing and hardware warranty terms.

1. Asset Inventory & Control

• Maintain a centralized, real-time inventory of all IT assets across India.
• Implement and manage asset tagging, tracking, and reconciliation processes.
• Conduct regular audits and ensure data accuracy in the ITAM system.

1. Forecasting & Budgeting

• Collaborate with finance and business units to forecast asset needs and plan annual budgets.
• Track asset depreciation and provide insights for capital planning.
• Identify cost-saving opportunities through asset reuse and optimization.

1. IT Scrap & Disposal Management

• Lead the secure and compliant disposal of obsolete IT assets.
• Coordinate with certified e-waste vendors and maintain disposal records.
• Ensure data sanitization and environmental compliance.

1. Vendor Management

• Manage vendor relationships for hardware, software, and disposal services.
• Negotiate pricing, SLAs, and delivery timelines.
• Evaluate vendor performance and maintain a preferred vendor list.

1. Cross-Functional Collaboration

• Work closely with workstream leaders, project managers, and business units to align asset provisioning with project timelines.
• Act as a liaison between IT, procurement, finance, and compliance teams.
• Support onboarding/offboarding processes with timely asset allocation and recovery.

1. Process Improvement & Automation

• Identify opportunities to automate asset tracking and reporting.
• Drive continuous improvement initiatives in asset management processes.
• Implement best practices aligned with ITIL and ISO standards.

1. Compliance & Risk Management

• Ensure compliance with internal policies, audit requirements, and regulatory standards.
• Maintain documentation for audits and support internal/external audit processes.
• Mitigate risks related to asset loss, theft, or misuse.

1. Reporting & Analytics

• Generate regular reports on asset utilization, aging, compliance, and financial impact.
• Provide actionable insights to leadership for strategic decision-making.
• Maintain dashboards for real-time visibility into asset health and inventory.

1. Team Leadership & Training

• Mentor junior team members and promote knowledge sharing.
• Conduct training sessions for end-users on asset handling and compliance.
• Foster a culture of accountability and operational excellence.

• Education: Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience).

• Minimum 8 years of experience in IT asset management or IT operations.
• Strong knowledge of ITAM tools (e.g., ServiceNow, Axonius).
• Experience managing large-scale IT inventories across multiple locations.
• Proficiency in budgeting, forecasting, and vendor negotiations.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Knowledge of ITIL practices is a plus.

• ITIL Foundation
• Certified IT Asset Manager (CITAM) or equivalent