IT Onsite Support (f/m/d) in Lahr

Your IMPACT:

• Competent and customer-oriented 2nd level support for users on-site - and at other locations when needed - with proactive identification of IT-related requests and effective issue resolution.
• Handling and documenting incidents and requests via a ticketing system (ServiceNow).
• Preparation and distribution of IT equipment, including regular PC refresh cycles, in compliance with internal company policies and accurate registration of all issued devices in our systems.
• "Hands & Eyes" support for our central service departments - especially in the areas of servers, networking and internet connectivity.
• Support for technical operations during special events such as annual meetings, board sessions, and training sessions.
• Active participation in the continuous improvement of IT service processes, including regular review of workflows and implementation of best practices to optimize IT support services.

Our Offer:

• You will be part of a growing company with a positive industry reputation, who is a recognized leader in a market where energy services are in demand.
• You will be joining an entrepreneurial company with a positive corporate culture and strong team culture.
• We offer a competitive salary and bonus opportunities with excellent benefits.
• You may develop different interests in the future? With Schneider Electric, you have all the development opportunities an international group can provide.

Your Profile:

• A completed apprenticeship in IT or a comparable qualification
• Several years of professional experience in end-user support
• Solid knowledge of SCCM, Active Directory, and ServiceNow
• Good knowledge of Windows operating systems, Microsoft 365, SharePoint, OneDrive, Teams, MS Intune, Android, and iOS
• Strong service orientation and a high level of consulting competence
• Initiative and a solution-oriented working style
• Mobility and a Class B driver's license are required, as occasional travel to other company locations may be part of the role
• Good command of German and English is preferred

Curiosity, Inclusion, Teamwork:

Nobody is flawless and not all career paths are the same. The important thing is that we have the will to learn and develop ourselves further. Because we know that career also means having to find your strengths first. Apply now, even if you don't fulfil all the requirements (yet). We look forward to getting to know you!

Your next step? Now apply online!

Please upload your CV including salary expectations and giving the job ID 2025-90296.

Note: Schneider Electric does not accept unsolicited application documents from recruitment agencies. Should Schneider Electric consider a candidate whose profile has been sent by recruitment agencies without an existing framework agreement, no claims can be asserted against Schneider Electric.

Learn more:

You can find us on Instagram via @schneiderelectric_karriere to make sure you don't miss any news.

You can find everything about Schneider Electric as an employer here: https://www.se.com/de/de/about-us/careers/overview.jsp

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Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.