Customer product claim and FoC (Free of Charge)
Case Complaint follow up with Service, Factory, LoB, L2, L3, R&D
Case monitoring with BU & Project Execution
PRB & Containment action
TEX (Technical Expertise)
Technical Return uploaded into SAP
RFA (Return for Analysis)
Monitoring warranty cost
WorkOrder and Service Order Follow up
VIP Customer support case monitoring (MSFT, STT)
CMI / BRE case
Qualifications
Bachelor degree in Engineering
Knowledge on Schneider products
Able to communicate in English
Schedule: Full-time
Req: 009ENL
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