Primary Function:
This position is within the Digital Power global Line of Business, which is part of the Energy Management business and Digital Energy division. Digital Power leads the Digitalization and Decarbonization of electrical distribution with offers in Software, Power & Energy Monitoring , Power Quality Correction, Protective Relays and Distribution Automation.
Services business model accounts for ~20% of total Digital Power business and is a significant growth driver with substantial recurring potential, leveraging offers at different stages of maturity across our different portfolio domains. Consulting services play a key role in Power Quality and Power Managementlandscapes, supporting customers to improve their Power Quality performance as well as Energy Efficiency, Power usage and CO2 footprint. Consulting services, under the EcoConsult brand, position Schneider as a trusted partner for our customers, and drive prescription for equipment,metering architecture, on premise or cloud based software, and solutions.
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Based in Digital Power hub in India (Bangalore) reporting to the VP strategy & Marketing of Digital Power, and with dotted line to Global Services Organization, the EcoConsult Offers Design Expert is a strategic leader in the creation and evolution of consulting offers aligned to Digital Power portfolio, and ensures that new consulting service offers are globally scalable, customer-centric and aligned with market or regulation needs. This role bridges customer insights, marketing strategy, and operational execution to deliver high-value, standardized service offerings.
Main Responsibilities:
The Digital Power Services - Offer Design Expert will work on 6 main different pillars, with evolving weight / focus depending on priorities throughout the year. This will cover all current Digital Power consulting offers linked to Power Quality, Power Management and more globally Energy Efficiency, from assessment to solution sizing and monitoring
1. Offer Definition
• Lead the Voice of Customer (VoC) process to define use cases based on market and persona feedback.
• Consolidate and analyze use cases to support offer creation and marketing requirements.
• Collaborate with Product Owners to define offer features tailored to hub markets and scalable globally.
• Identify and prioritize target market segments and translate insights into actionable strategies.
2. Offer Value Creation
• Develop and own the Offer Value Proposition aligned with customer needs and business vision.
• Map the Customer Journey to ensure a seamless end-to-end experience.
• Conduct Competitive Analysis to benchmark and validate offer positioning
3. Offer Standardization
• Maintain standardized Statements of Work (SoW) for global use.
• Design and manage Commercial References (CRs) and ensure data quality in global systems as well as correct usage at country level.
• Validate and update pricing using value-based methodologies in collaboration with pricing teams.
• Ensure readiness of commercial tools (e.g., from CPQ quotation tools up to MySchneider pull thru follow-up visibility) for offer deployment.
4. Offer Collateral Development
• Act as the primary contributor for marketing content, including brochures, videos, and web assets.
• Maintain & improve "How to Sell" presentations and Battlecards to support internal sales enablement.
5. Scale-Up Deployment
• Enrich the Global Offer Playbooks
• Support global launch coordination, including data uploads and country readiness validation.
• Support the sales community, consulting business developers as well as consultant's community training
6. Sustain Mode
• Serve as the point of contact for post-launch support, managing feedback, sharing success stories and escalations.
• Support with the Global sales organization the End to End correct execution process with countries from opportunity detection up to opportunity won status and pull thru tracking
• Insure the consultant's community skills are tracked, known and maintained
• Support countries and consulting business developers in the establishment of their accessible market, based on use cases and existing installed base.
• Maintain our relationship with 3 rd party supplying key tools for the offer execution (e.g. portable power meters) and support countries using these tools.
• Analyze and support when necessary country specific requirements or initiatives
• Monitor offer performance, track KPIs (e.g., attachment rates), and propose lifecycle improvements.
Qualifications
• 10+ years of experience in offer creation, especially in Services or Electrical Distribution environment, or similar applications with relevant exposure to service environment (offer creation, commercial, supply-chain, execution) and/or product/software, ideally acquired in Schneider Electric.
• Strong Experience with customer interactions and Electrical Distribution knowledge.
• Strong business acumen acquired with a significant understanding of Services and key Digital Power applications: Power quality, Power management, power automation.
• Ability to understand digital technologies and how they can be deployed to develop value-added services offers on a strong portfolio of hardware / software / systems / products.
• Experience with fundamental strategy, marketing concepts, tools & best practices.
• Outstanding oral and written communication skills, with the ability to synthesize and convey technical, business & marketing concepts simply and effectively (Proficient use of Power Point & Excel required)
• Strong project / program management skills to monitor / coordinate a wide ecosystem of stakeholders scattered across organizations / geographies
• Good interpersonal skills
o Open-mindedness, actively listens & values others' views and strong willingness to learn
o Collaborative & driven team player
o Ability to connect with people easily, capable of working & collaborating across multiple diverse geographies & cultures
• Fast-learner, proactive & self-starter with ability to execute in a fast-paced & constantly evolving global environment
Role could require regional / global travels across the year (up to ~15% of the time)
Schedule: Full-time
Req: 009G1Y