Job Description- Project Offer Quality Leader
ü Schneider Electric's SP Business Unit is passionate about end-to-end product quality to satisfy customers. In this position, the Project & Offer Quality Leader has the responsibility as followed,
Project Quality Management
ü Establish the Project Quality Plan and Quality Target, get its validation, and lead its execution to ensure the Offer Quality Built-in to reach the Satisfaction of future customers.
ü Guarantee that the Voice of Customer is well collected and analyzed to provide robust customer requirements to the project team.
ü Drive and ensure the new offer design for safety, robustness, and reliability.
ü Guarantee the best application of the Offer Creation Processes and make sure that Risk Identification, Assessment, and Mitigation plans are managed and controlled in the project.
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ü Make the synthesis of lessons learned in product development.
Offer Quality Management
ü Build quality vision and strategy for the league and offers involved
ü Lead critical quality issues (BRE, CMI, OSI, OSA, etc.)to drive the root cause analysis and effective C/P actions
ü Actively participate in offer strategic discussions and provide quality inputs to offer roadmap planning
ü Partner with League and Squad teams to spread and develop Quality & CX expertise
ü Partner with Virtual Factory and Front Office to support them on Quality & CX activities
ü Support the CS&Q Chapter for quality members' competence build-up
ü Take overall responsibility for the leading offer Quality Management, identifying and eliminating quality risks that can impact customer satisfaction and quality.
ü Ensure the application CS&Q directives . Decide about stopping manufacturing and Derogation
Supplier Quality Management
ü In charge of Bland Labeling Vendor Quality Management by quality coaching / regular quality report review / onsite audit to ensure brand labeling vendor end-to-end quality performance
ü Drive ODM resources to identify and eliminate these risks wherever they occur in the product lifecycle through swift responses to field quality issues.
ü Validate and supervise the ODM vendor's engineering change request
ü Define and deploy the RMA and Warranty process to the vendor and monitor the implementation.
ü Responsible for the quality contract clause and pushing the final agreement signed by the suppliers
Qualifications
ü Bachelor's degree in a technical discipline is required, with 8+ years of power industry design quality working experience.
o Basic understanding of power-related product electronic circuit/component knowledge
ü Skills of
o Project Quality Management
o Lesson Learned & Continue improvement.
o Risk Detection and Assessment
o Offer Safety process.
o Supplier Quality Management& Coaching
o Customer quality analytics
o Problem Resolving
o Quality Authority
o Engineering Change Process
o Fluent in English and Mandarin
o Strong leadership
o Excellent team player
o Results-oriented, precise, organized, capable to handle complex issues
o Master of quality methodology, such as FMEA, 8D, FTA, etc.
Schedule: Full-time
Req: 009HCB