CSH Predictive agent

What will you do?

• Helps customers maximize uptime, improve maintenance, and reduce costs through remote monitoring of critical connected assets
• Extracts meaningful insights from data flows
• Interprets and contextualizes results of platform analytics and algorithms
• Identifies maintenance recommendations of short-term mitigation actions and medium/long actions for system improvements
• Tracks health of assets, including condition-based analytics and event-based monitoring. Informs connected customers and adjust maintenance plans accordingly.
• Interacts with a network of Subject Matter experts for advanced support in asset health analysis.
• Creates consultancy summary reports and shares these findings with connected customers. Provides explanations and recommendations during remote consultation sessions.
• Interacts with customers and provides remote troubleshooting as needed (via phone, email, remote connection, etc.)
• Acts based on customer requests to dispatch a Field Services agent
• Work closely with our direct and indirect North America sales force for service or product quotations and to manage customer relationship and satisfaction
• Issue tracking by entering cases in our Customer Relationship Management tool (bFO).

What qualifications will make you successful for this role?

• Engineering degree in Electrical, Power Systems or equivalent or relevant experience
• Minimum 3 years experience (4+years preferred) in the field of electrical systems, distribution, and engineering.
• Advanced English
• Analytical abilities with a high degree of proficiency in working with data. Ability to process and interpret predictive/conditioned-based analysis data.
• Service experience with power, power monitoring equipment and industrial applications
• Solid knowledge of electrical distribution systems and proficiency with one-line diagrams and other service documents
• Strong technical writing and oral communication skills
• Quick learner with an inquiring mind, interest in gaining knowledge in various domains.
• Customer-focused mindset
• People-person and team player, enjoying the cross-functional interaction with relevant stakeholders
• Attention to details
• Ability to effectively time manage time and remain organized across multiple activities.
• Ability to occasionally travel to various customer sites in North America.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Soacha, Colombia

Job ID: Schneider_Electric-https://careers.se.com/jobs/99650?lang=en-us

Employment Type: FULL_TIME

Posted: 2025-10-31T18:46:33