Great People make Schneider Electric a great company.
Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?
The Role: Contract Administrator
The Contract Administrator will be responsible for the administration of service contract orders for Premium Support Service offer, entering them into the system and management of the whole process while interacting closely with all the stakeholders.
What will you do?
• Validate the service contract orders received from SE partners and ensure that they include all mandatory information required to be able to process them
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• Coordinate with internal stakeholders for any missing information within SLA to avoid delays.
• Process valid contracts through GlobalGig Orchestra
• Update Agreements after services have been carried out, issue certificates, send order acknowledgment or any other
• Create subscription and sends amail with details to the installer email (delivery email entered by customers in MySchneider.
• Assist in resolving service order discrepancies
• Escalate any issue which was not solved in 24 hours or needs manager's help to solve.
• Ensure that the end to end process is completely fulfilled
• Other duties as assigned
Qualifications
Who would be successful?
• Bachelor's degree in business administration or other business courses.
• Familiarity with computers and related software
• Strong verbal and written communication skills with the ability to work independently and handle multiple tasks at the same time
• Flexibility and willingness to work additional hours during high peak volume times during each quarter
• Organizational and problem-solving skills with attention to detail are highly desired.
• Fluency in English, both verbal and written, is required.
What's in it for me?
• Global family leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• Flexible work arrangement
• On-site gym
...and more!
Who will you report to? Operations Manager
Why us?
Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.
€25.7bn global revenue
137 000+ employees in 100+ countries
45% of revenue from IoT
5% of revenue devoted for R&D
Video Link: https://youtu.be/J0cFSdFpI24
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Schedule: Full-time
Req: 009FJV