Digital Product Owner (Associate Director) Incentive Compensation

Digital Product Owner (Associated Director) Incentive Compensation (IC) works in a worldwide team accountable for the definition, design, evolution, delivery, and ongoing operation of the products and services supporting field colleagues related to commercial and scientific activities. This includes the CRM, Events, Transparency, Profiling, Segmentation, Targeting and Territory Design (PSTT), IC, and other supporting commercial applications as part of the overall technology ecosystem including sales force excellence, customer engagement, R&D, and field medical affairs.

In the role of Product Owner IC, he/she delivers the proper PSTT and IC product, using a deep understanding of business processes and technology, to help business stakeholders globally achieve their desired outcomes.

• Accountable for the development, communication, and execution of global PSTT & IC product strategy and roadmap, collaborating with global and local business partners and other functional and product teams
  
• Stay updated on industry trends, market dynamics, and competitor activities to inform product strategy
  
• Lead the agile product team (POD) and external vendor(s) to deliver the product. Define user stories and agile iterations. Build and prioritize the backlog, and manage the dependencies with other PODs and Product Owners
  
• Ensure that application architecture decisions are consistent between functions, align to enterprise architecture, and leverage opportunities for common approaches. Implement and follow appropriate governance procedures to ensure compliant and efficient computing environments
  
• Execute ongoing activities for enhancement requirements gathering and review for continuous product evolutions
  
• Co-lead the organizational change management with business partners, and ensure excellent adoption of the PSTT & IC strategies and digital product
  
• Continuously improve the way of working within POD and with other partners
  
• Ensure that the product meets all controls to address applicable quality, regulatory (Data Privacy, GxP, SOX, etc.) and cybersecurity requirements
  
• Ensure service delivery performance according to targets (SLA, OLA)
  

• Omnichannel Sales Product Line Leaders, Product Owners, Architects
  
• Digital Product Owners and other colleagues in other areas (CRM, Events, Data, Technology, Finance, HR, etc.)
  
• Global and Market Level Business, and Business Process Owner Teams
  
• Global Program/Project Leadership
  

• Bachelor's degree in Computer Science, Informatics, Engineering, or other relevant fields
  
• Self-starter with exceptional communication skills and data-driven mindset
  
• Strong work ethic and attention to detail
  
• Fluent in English
  

• Demonstrated capabilities and achievements to develop and communicate global product strategy and roadmap, aligning with all key stakeholders
  
• Experience in driving successful large-scale global initiatives in top pharma companies
  
• Excellent understanding of PSTT & IC processes and in-house/commercial solutions. Hands-on skills and/or experience in running global RFPs and complex contract negotiation will be a plus
  
• Proficiency in data analysis and interpretation, with the ability to derive insights to enhance PSTT & IC strategies and product enhancements
  
• Strong understanding and experience in Agile methodology and techniques. 2+ years actively involved in an Agile/Scrum environment. Comfortable utilizing Jira, and Confluence, etc.
  
• Ability to develop and maintain healthy working relationships with global and local business partners, senior business and IT leadership, colleagues, consultants, and vendors
  
• Strong communication and interpersonal skills, including tact and diplomacy to exchange and escalate information throughout a matrix organization