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Samsung Electronics America

Product Manager - Premium Content Services

Los Angeles, CA

Position Summary

Our mission in North America Services Business (NASB) is to inspire and engage users with interactive and imaginative experiences.

In this role, you will work cross-functionally to guide products from conception to launch by connecting all teams. Working with UX, Marketing, BD, Engineering, Data and Operations teams, you will drive the product roadmap, definition, development, implementation, launch and growth of our premium content services across our devices.

As the product manager in this organization, you will have a tremendous opportunity to drive impact for NASB and the broader industry by bringing your own and your team's ideas to life through execution and collaboration. You will help shape our portfolio and influence the development of the Connected TV Platform, Premium Channel and Mobile Services:

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Role and Responsibilities

  • Gather and document requirements for subscription and premium channel services that can be used to inform UX and product architecture.
  • Partner with our Design, Strategy and BD teams to define product services.
  • Analyze and leverage data rigorously to understand feature trade-offs and priorities.
  • Launch new products, user journeys and features, test their performance, and iterate.
  • Work collaboratively with engineering, UX, research & data, marketing, legal, HQ/Korea, on cutting edge technologies.
  • Develop solutions to complex problems by collaborating across global teams, product areas, and functions.
  • Be able to consider the high strategic view as well as dive deep on issues
  • Work with marketing to drive awareness, promote and create demand for services
  • Own product end to end, leading internal & external cross-functional teams to deliver results on time.
  • Assess the impact of projects and measure ROI to inform future decisions
  • Present to Engineering, Design and Product Planning Executives and advocate for product solutions across functions.

Skills and Qualifications

  • Qualifications
  • Bachelor's Degree in Product Management, Engineering or related field AND 8+ years of relevant experience
    • OR Master's Degree in Business Administration, or related field AND 5+ years of relevant experience
  • Proven product management experience within the Media ecosystem; specifically experience in the Subscription, premium channel business, CTV / OTT platform business, and working with Media Partners on content services onboarding.

  • Experience working with Smart TV Platforms, consumer devices, and streaming media
  • Strong leadership, collaboration, and verbal/written communication skills - with experience working with global cross-functional teams.
  • Strong analytical, qualitative and quantitative skills to drive feature prioritization and ability to use this data to make trade-offs.
  • Ability to have challenging conversations and present product solutions, at all seniority levels internally and externally.
  • Ability to negotiate with multiple stakeholders, be able to defend work, and also know when to accept direction
  • Ability to navigate and thrive within a heavily matrixed organization

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Client-provided location(s): Los Angeles, CA, USA; Mountain View, CA, USA
Job ID: Samsung_Electronics_America-R77592
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program