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Samsung Electronics America

Associate III, Software Quality Assurance (mult.)

Plano, TX

Position Summary

Execute and validate QA field test plans.

Role and Responsibilities

Execute and validate QA field test plans. Review Network Operator test plans and requirements to ensure test procedures and methodologies are aligned with carriers' requirements. Document and track user equipment hardware and software defects using internal bug tracking system. Collaborate with other QA departments to support QA testing activities. Analyze logs collected from field testing and apply KPI's to test cases. Gather project documents, tools, requirements and guide other QA departments. Work with R&D and carriers for joint issue debugging and provide relevant logs for feedback. Evaluate and determine test scope and coverage based on software release notes and new features that are incorporated. Plan test schedule, devices and tools to ensure proper test scope is covered. Create, update, and modify QA test cases based on new network, CP modern features, and Carrier Requirements. Review and provide recommendations to improve User Equipment (UE) performance by evaluating and trending key KPI's, and performing trials and providing optimization guidelines.

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Skills and Qualifications

Bachelor's degree in Electronic Engineering, Computer Engineering, Computer Science or related field and 5 years of progressive, post baccalaureate experience in the job offered or related occupation in the telecommunication engineering. The 5 years of experience must have included 5 years of experience with: applying advanced knowledge of 5G, LTE, and/or 4G standards, deployment, test, and optimization and design; writing, reading, analyzing and interpreting technical journals and procedures; designing and performing test plans to ensure accurate and consistent product testing; and performing systems testing, verification and work to resolve issues related to new Radio product offerings. 10% domestic travel required. Bachelor's degree in Electrical Engineering, Electronic Engineering, Computer Engineering, Industrial Engineering, Computer Science, or related field and 2 years of experience in the job offered or related occupation in the mobile devices QA engineering. The 2 years of experience must have included 2 years of experience with: planning and performing QA mobile field interoperability testing; utilizing UE post processing tolls, such as QXDM, QCAT, Wireshark, XCAP, Shannon, and MTK; LTE and 5G air interface and call processing technologies, network architectures, and Radio Access Network; analyzing and debugging IP Multimedia Subsystem (IMS) related features including registration for VoLTE and VoNR; and analyzing mobility handover related logs for LTE, NSA and SA; and over-the-air (OTA) signaling (NAS) and As log post processing.


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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

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Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Client-provided location(s): Plano, TX, USA
Job ID: Samsung_Electronics_America-R78829
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program