Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
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Recent awards we’ve won include:
Glassdoor's Best Places to Work 2024
Best Places to Work by Built In 2024
Great Place To Work Certified™ 2023
Fast Company's Best Workplaces for Innovators 2023
Financial Times The Americas’ Fastest Growing Companies 2023
We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.
Click here to learn more about Samsara's cultural philosophy.
About the role:
We’re looking for a Senior Manager of Brand Communications to join our team. This person will primarily own our customer and data communications programs and so should be adept at finding the nexus between narratives that move strategic business objectives forward and stories that resonate externally with media. Cross-functional collaboration, creativity, trend-spotting, vivid writing ability, and media relations are all skills you should spike in (and enjoy!).
For customer storytelling, you will work closely with Customer Marketing to showcase customer success stories that build awareness and drive further adoption of Samsara. You'll have ownership to think strategically and creatively to develop high-impact programs with customers at the heart.
For data storytelling, you will lead a cross-functional team spanning Data Science, Content Marketing, Design, and Communications in building a robust data program that ties Samsara to relevant trends and showcases the power of our platform. You will also work closely with the Content Marketing team on our annual State of Connected Operations report, leading the communications strategy behind it.
Samsara’s strength is directly linked to the impact our customers get from our data platform. This role is at the center of telling that story. If you’re a creative storyteller at heart, we’d love to hear from you!
This role is open to candidates residing in the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York).
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
Click here to learn about what we value at Samsara.
In this role, you will:
- Build and maintain strong relationships with relevant media
- Contribute to team goal-setting, reporting, and cross-functional campaigns
- Prepare communications materials including messaging and talking points, statements, pitches, press releases, blog posts, and presentations
- Prepare, media train, and staff spokespeople for press interviews, as well as speaking engagements as needed
- Customer storytelling
- Partner with Customer Marketing to identify strong customer storytelling opportunities that can be used across the team
- Participate or lead customer discovery calls and interviews to capture their story
- In partnership with our agency, secure media opportunities for our customers, develop prep materials and facilitate interviews
- Lead external communications for our customer awards program
- Source and provide customer references or speakers for product launches, incoming media opportunities and exec interviews
- Foster long-term customer engagement opportunities
- Data storytelling
- Own Samsara’s data storytelling program, leading cross-functional team in identifying narratives and telling them across a variety of channels (owned, earned, paid)
- Build a playbook to improve our data storytelling process throughout the year
- Leverage data to enhance cross-functional communications campaigns and announcements
- Lead external communication for our State of Connected Operations report
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- 7+ years of experience in communications
- Exceptional writing ability
- Outstanding project management and organizational skills
- Experience in communications tools such as Onclusive and Airtable
- Proactivity and close attention to detail
- Bachelor's degree
An ideal candidate also has:
- Past experience with data storytelling programs and/or role in data journalism
- Someone with agency experience is preferred
Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.
We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.