Well-Architected Content Program Manager

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Job Category
Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Well-Architected is a strategic program dedicated to the success of architects. Architects are the trusted advisors and technical leaders who design and build complex, transformative solutions for our customers. Our mission is to empower, inspire, and enable the global architect community - from aspiring professionals to seasoned Salesforce Architects and Enterprise Architects at the world's largest companies.

Salesforce Well-Architected provides the framework, best practices, and patterns architects need to build trusted, scalable, and resilient solutions. We engage with the community to understand their needs, amplify best practices through compelling content and events, and establish a feedback loop that channels their input directly into the development and evolution of the Salesforce platform.

Who You Are:

As Senior Manager of Content Operations & Marketing for Architect Marketing, you'll manage and amplify the strategic content across owned digital channels. You'll own the Architect Hub, Blog, LinkedIn, and X accounts, ensuring a strong and consistent architect voice, compelling storytelling, and meaningful community engagement. You'll be a key partner to Architect Evangelists, the office of the Chief Architect, Engineering, and Product Marketing, helping bring their work to market through impactful content and community connection.

You're Excited About This Role Because You Will:

Manage the Architect Content & Editorial Strategy

• Develop and execute a content strategy that elevates Salesforce architects and the Well-Architected framework.
• Manage the editorial calendar for the Architect Hub, Blog, LinkedIn, and X, ensuring clear voice and cohesive storytelling.
• Translate technical concepts into compelling stories that highlight Trailblazer success, architectural best practices, and community contributions.

Champion Cross-Functional Collaboration

• Partner with Architect Evangelists to amplify their content, events, and technical storytelling.
• Collaborate with the office of the Chief Architect, Engineering, and Product Marketing to align messaging with product direction, Well-Architected principles, and architectural frameworks.
• Support architect-focused campaigns and events (Dreamforce, TDX, World Tours), ensuring content consistency across sessions, blogs, and social media.

Drive Operations & Measurement

• Establish editorial processes and channel operations to ensure consistent, high-quality output.
• Define and track KPIs for content reach, engagement, and channel growth.
• Continuously refine content strategy based on analytics and community feedback.

Support Community Engagement & Storytelling

• Spotlight members of the architect community through features, profiles, and campaigns.
• Manage and grow the Salesforce Architect Trailblazer Community Group, driving engagement, amplifying content, and connecting members to programs and resources.

We're Excited About You Because You Have:

• 7+ years of experience in content marketing, editorial strategy, or community marketing in B2B tech/SaaS.
• A related technical degree.
• Proven ability to own and deliver content strategy across multiple channels.
• Strong editorial and writing skills, with experience establishing and maintaining brand voice.
• Track record building community-driven content strategies that engage technical or professional audiences.
• Ability to collaborate across functions with evangelists, engineers, product, and events teams.
• Analytical and results-driven, comfortable using data to refine and scale strategies.

Bonus if you have:

• Familiarity with the Salesforce ecosystem and Trailblazer Community.
• Experience supporting technical evangelism or architect/developer marketing programs.
• Background managing editorial channels in enterprise tech.

Benefits / Perks

Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

Salesforce Information:

Check out our Salesforce Engineering Site.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

For Washington-based roles, the base salary hiring range for this position is $162,600 to $223,700.

Client-provided location(s): Seattle, WA

Job ID: Salesforce-JR306117

Employment Type: FULL_TIME

Posted: 2025-08-25T20:05:39