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Strategic Program, Enablement Manager

AT Salesforce
Salesforce

Strategic Program, Enablement Manager

Tokyo, Japan

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Job Category
Sales

Job Details

About Salesforce

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役割の説明:
Corporate Enablementは組織• Role横断で行うEnablementを推進していく役割を担っています。中長期の組織開発• 人材育成に加えて、ビジネスインパクトを最大化させるため仕組みづくりやEnablementプログラムの推進を行う部門です。

当ポジション(Strategic Program Enablement)では、Globalや日本の経営陣の方針• 戦略とアラインし、優先度に合わせてEnablementのプログラムを企画• 立案し、多様な関係者を巻き込みながら施策の運営• 実行• 効果検証を全て担います。

現在On-goingのプログラムとしては、次世代リーダー育成と優秀人材の組織知化を目的としたTop Performer Community "Excellence Academy"の運営や、ポテンシャルをもつ年間達成を目指す営業向けのSales Performance Labなど、プログラムを介して行動変革を促し、中長期の人材育成と組織の活性化を狙います。

経営層やグローバルリーダー、現場のリーダーとも連携しながら、プログラムの全体設計を行い、時には自らコンテンツを開発し、必要に応じてプロジェクトマネジメントを行い、プログラムのデリバリー(トレーニング講師等)やワークショップのファシリテーションなども行います。

Globalの関係チーム(StrategyやEnablement)と連携し、日本でのEnablement方針を検討することから、英語でのコミュニケーションを負担なくできることが求められます。

主な責任:

  • プランニング:Executiveやビジネスリーダー、グローバルリーダー、他部署(EmployeeSuccessやSalesStrategyなど)と連携し、経営優先度の高いEnablement戦略• 施策を立案する
  • 情報収集と分析: エグゼクティブや現場リーダーへのヒアリング、営業活動データ結果等の分析から示唆を抽出し、優先度の高い課題を特定する
  • コンテンツ開発: 優先度の高い課題領域におけるプログラム開発やそれに伴うコンテンツ開発(トレーニングやワークショップ等)を行う
  • プロジェクトマネジメント: 多様な関係者を巻き込んで、プロジェクトの方向性を決定し、全体スケジュールを踏まえたプロジェクトの設計、実行支援、リスクマネジメント、クオリティコントロールを行う
  • アドバイザリー: プログラムの実行の中で、現場のリーダー• メンバーに対して、課題解決に向けたアドバイス• コンサルテーション• コーチングを行う
  • トレーニングデリバリー: トレーニングプログラムの講師、ファシリテーターとしてデリバリーを行い、全体のデリバリー品質も担保する
  • グローバル連携: グローバルチームと定期的に連携し、グローバルの最新動向をキャッチアップし、グローバルのアセットやコンテンツをもとに日本向けにローカライズする

必要な経験• スキル:

  • 経験
    • 人事コンサルティングもしくはSales Enablement• 人材開発領域での経験3年以上
    • もしくは顧客対応ポジション(営業• コンサルタント等)経験3年以上
    • 営業マネージャー経験あればなおよし
  • スキル
    • 既存の型がないところで、一から企画やコンテンツを考え形にするプランニングスキル
    • データに基づいて示唆を抽出し、ロジカルに課題を特定するスキル
    • 自分の経験のない領域においても情報を収集しコンテンツとしてまとめる資料作成スキル
    • エグゼクティブを含む多様な関係者と円滑にコミュニケーションを行い、コラボレーションするスキル
    • 対面• バーチャル双方におけるトレーニングデリバリー力
    • 相手の立場、知識に合わせたプレゼンテーションスキル
    • ワークショップを効果的に運営できるファシリテーションスキル
    • 大型プロジェクトも回せるロジェクト管理とPDCAサイクル実行スキル
    • ビジネス英語力

About the position
Corporate Enablement team is responsible for enablement across organizations and roles. Aligning with mid- to long-term organizational and people strategies, the team is responsible for designing/ implement enablement schemes and programs to maximize business impacts.

In this position (Strategic Program Enablement), you will plan, design, deliver, and evaluate enablement programs with various stakeholders, aligning with global and company policies and priorities.
This role will cover current ongoing programs such as Top Performer Community "Excellence Academy,"aiming to develop next-generation leaders and "Sales Performance Lab", aiming to achieve annual targets for account sales personnels with potential. These programs are to accelerate behavioral changes to maximize business results as well as personal development.

You will work with executive management, global leaders, and front-line leaders to design overall programs, develop training contents, manage projects, deliver sessions (e.g., training sessions) or facilitate workshops, and analyze impacts of initiatives with data.

You will be required to communicate in English without difficulty, as you will be working with global teams (Strategy and Enablement) to discuss Enablement policies in Japan.

Key responsibilities:

  • Planning: Collaborate with executives, business leaders, global leaders, and other departments (such as Employee Success and Sales Strategy) to develop enablement strategies and initiatives with high management priority.
  • Discovery and analyses: Extract insights from interviews or data such as analysis, and identify high-priority issues.
  • Content Development: Develop programs contents (training, workshops, etc.).
  • Project Management: Involve various stakeholders to determine project scope, scheme and schedule, and act as a project manager to support project progress and manage risks and quality control.
  • Advisory: Provide advisory, consultation, and coaching to field leaders and members on focused issues.
  • Training Delivery: Deliver training programs as an instructor or facilitator
  • Global Collaboration: Collaborate regularly with global teams to keep up with the latest global trends and localize global assets for Japan

Required experience and skills:

  • Experience
    • 3+ years of experience in HR consulting, sales enablement, or talent development
    • 3+ years of experience in customer-facing roles (sales, consulting, etc.)
    • Sales manager experience will be a plus.
    • Skill in extracting insights from data and logically identifying issues

Skill in gathering information and compiling it into content, even in areas outside your expertise

  • Skills to communicate smoothly and collaborate with diverse stakeholders, including executives
  • Ability to deliver training both in person and virtually
  • Presentation skills tailored to the audience's perspective and knowledge
  • Facilitation skills to run workshops effectively
  • Project management and PDCA cycle execution skills to handle large-scale projects
  • Business English proficiency

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Client-provided location(s): Tokyo, Japan
Job ID: Salesforce-JR302613
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Leave
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Unconscious Bias Training
    • Diversity, Equity, and Inclusion Program

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