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Job Category
Software Engineering
Job Details
About Salesforce
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Software Engineering LMTS
Office hybrid in Dallas, Texas
We are looking for a highly skilled Lead Developer to drive the development of our Salesforce Service site, connecting customers to support. This role requires deep expertise in Salesforce Experience Cloud, Service Cloud, Agentforce, JavaScript, and UI technologies. You will be primarily working on building new features, leveraging Salesforce technologies, and conducting unit and integration tests. The application will ensure that Salesforce customers receive the best post-sales support, ensuring high availability, cost efficiency, and operational reliability.
Your Responsibilities
- Participate in designing and building the product utilizing the Salesforce platform and products.
- Provide attention to detail and a commitment to delivering high-quality, stable deliverables.
- Continually advocate for Scrum and Agile development processes.
- Review and provide feedback on code submissions.
- Be self-motivated and driven to achieve and exceed committed milestones.
- Collaborate with DevOps and Architects to define best practices and architectural standards.
- Display strong communication and collaboration skills, including the ability to mentor and be mentored.
- Desire to work in a growing, fast-paced environment of innovation.
- Explore and adopt new features to support Salesforce on Salesforce.
Required Qualifications
- At least 12 years of development experience, with 5+ years in Salesforce.
- Experience working with Apex, Experience Cloud, Service Cloud, and JavaScript.
- A related technical degree required.
- Proficient in the design and implementation of Web Services.
- Strong understanding of Object-Oriented Programming concepts.
- Experience with test frameworks.
Preferred Qualifications
- Experience with code reusability, scalable solutions, and design patterns.
- Experience with Agile software development and test-driven development.
- Ability to lead projects and mentor developers in best practices.
- Experience troubleshooting full-service stack, end-to-end ownership.
- Worked on customer-facing applications with high traffic volume.
- Ability to present designs to internal/external groups and review designs of others.
- Good knowledge of automation testing frameworks.
- Certifications in Salesforce Admin, Salesforce Developer, and/or Agentforce.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.