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Job Category
Customer Success
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
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Sr. Technical Consultant DevOps
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Senior Technical Consultant - DevOps is expected to be hands-on expert in Salesforce DevOps and CI/CD implementation. This role will lead DevOps delivery for small to medium-sized Salesforce projects and support Technical Architects on complex, enterprise-scale programs. The ideal candidate combines technical depth, practical delivery experience, and strong client engagement skills.
The Senior Technical Consultant - DevOps ensures solutions align with industry best practices to drive long-term customer success. You are both a big-picture thinker and an in-depth problem solver, with broad and deep technical expertise. You take pride in designing resilient systems that withstand high volumes and critical demands while balancing technical and enterprise-level considerations.
Responsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and manage expectations.
- Assess existing DevOps processes, tools, and practices, recommending improvements.
- Design, present, and implement best-fit DevOps solutions, considering customer needs, tool preferences, and commercial constraints.
- Drive the selection and implementation of DevOps tools and technologies.
- Lead the setup and execution of Salesforce DevOps frameworks for small-to-medium scale projects.
- Collaborate closely with Technical Architects and project leads on larger engagements to design and implement robust DevOps solutions.
- Ensure successful continuous delivery deployments across environments.
- Collaborate with Salesforce product teams to support client implementations.
Requirements (Technical Skillset)
- 6+ years of experience on the Salesforce platform, with a focus on DevOps, release management, and CI/CD implementation.
- Hands-on experience with Salesforce DX, Salesforce CLI, Metadata API, Apex, and Lightning Web Components.
- Strong working knowledge of CI/CD tools (e.g., Copado, Jenkins, GitLab, Azure DevOps) and version control systems (GitHub, Bitbucket).
- Deep understanding of sandbox strategy, source-driven development, branching strategies, and release governance.
- Familiarity with Salesforce deployment models, including Change Sets, Unlocked/Managed Packages, and Metadata deployments.
- Exposure to test automation tools (e.g., Selenium, ApexUnit, JMeter) and code quality/security tools (e.g., SonarQube, PMD, Checkmarx).
- Experience with Docker, orchestration pipelines, and security integration in CI/CD.
- Understanding of performance monitoring tools (Salesforce Event Monitoring, CloudWatch, Azure Monitor).
- Strong client-facing communication skills and ability to lead small/medium projects or support architects on large-scale programs.
Accommodations
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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.