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Job Category
Sales
Job Details
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We are seeking a highly experienced and driven Senior Account Solutions Engineer to join our dynamic team, focusing specifically on the Financial Services segment. In this pivotal role, you will be instrumental in guiding our financial services customers through their digital transformation journeys, leveraging the full power of Salesforce solutions.
About the Role:
As a Senior Account Solutions Engineer, you will be a trusted advisor to our financial services clients in the Commercial segment. You will develop and drive a compelling multi-cloud transformation vision that aligns with the strategic objectives of the account, engaging with key decision-makers. You will lead and coordinate the entire solution cycle, presenting innovative Salesforce and partner solutions while fostering strong customer and partner relationships.
Key Responsibilities:
- Partner with Account Executives to deeply understand the customer's unique business goals and challenges throughout the sales cycle.
- Develop and drive a multi-cloud point-of-view that aligns with the strategic vision of the account, navigating operating units and client decision makers.
- Clearly articulate the benefits and competitive differentiation of Salesforce solutions to customers at all levels.
- Leverage technical expertise and product knowledge to create tailored solutions that address customer challenges and deliver value.
- Lead the discovery process by aggregating and interpreting customer data effectively to ensure a clear path for the account team.
- Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams.
- Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
- Apply knowledge of economic, financial, and market trends within the financial services industry to identify growth opportunities for customers.
- Demonstrate proficient knowledge of business challenges in areas such as technology strategy, process, policy, compliance, and legal within financial services.
- Build and nurture strong connections with customers throughout the sales process and beyond, acting as a trusted advisor.
- Continuously enhance expertise in Salesforce solutions, product capabilities, and relevant industry and market trends, while proactively seeking and leveraging feedback to refine approaches and maintain a trusted advisor status with customers.
Qualifications:
- Proven experience as a Solutions Engineer or similar role.
- Demonstrated ability to translate complex business requirements into effective technical solutions.
- Exceptional communication, presentation, and interpersonal skills.
- Strong collaborative spirit and ability to work effectively with cross-functional teams.
- A track record of successfully leading and closing complex sales opportunities.
- Experience in working in the Financial Services industry will be considered favourably
Why Salesforce?
Join a company that values innovation, customer success, and giving back. At Salesforce, you'll have the opportunity to work with cutting-edge technology, grow your career, and make a tangible impact on the world. We offer a dynamic and supportive work environment, continuous learning opportunities, and a commitment to your professional development.
If you are a passionate and experienced Solutions Engineer with a strong background in Financial Services, and you are ready to help our customers achieve their greatest ambitions, we encourage you to apply!
"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"
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