Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Senior Solution Engineer

AT Salesforce
Salesforce

Senior Solution Engineer

Melbourne, Australia

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Want more jobs like this?

Get jobs delivered to your inbox every week.

Select a location
By signing up, you agree to our Terms of Service & Privacy Policy.


We are seeking a highly experienced and driven Senior Account Solutions Engineer to join our dynamic team, focusing specifically on the Financial Services segment. In this pivotal role, you will be instrumental in guiding our financial services customers through their digital transformation journeys, leveraging the full power of Salesforce solutions.

About the Role:
As a Senior Account Solutions Engineer, you will be a trusted advisor to our financial services clients in the Commercial segment. You will develop and drive a compelling multi-cloud transformation vision that aligns with the strategic objectives of the account, engaging with key decision-makers. You will lead and coordinate the entire solution cycle, presenting innovative Salesforce and partner solutions while fostering strong customer and partner relationships.

Key Responsibilities:

  • Partner with Account Executives to deeply understand the customer's unique business goals and challenges throughout the sales cycle.
  • Develop and drive a multi-cloud point-of-view that aligns with the strategic vision of the account, navigating operating units and client decision makers.
  • Clearly articulate the benefits and competitive differentiation of Salesforce solutions to customers at all levels.
  • Leverage technical expertise and product knowledge to create tailored solutions that address customer challenges and deliver value.
  • Lead the discovery process by aggregating and interpreting customer data effectively to ensure a clear path for the account team.
  • Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams.
  • Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
  • Apply knowledge of economic, financial, and market trends within the financial services industry to identify growth opportunities for customers.
  • Demonstrate proficient knowledge of business challenges in areas such as technology strategy, process, policy, compliance, and legal within financial services.
  • Build and nurture strong connections with customers throughout the sales process and beyond, acting as a trusted advisor.
  • Continuously enhance expertise in Salesforce solutions, product capabilities, and relevant industry and market trends, while proactively seeking and leveraging feedback to refine approaches and maintain a trusted advisor status with customers.

Qualifications:

  • Proven experience as a Solutions Engineer or similar role.
  • Demonstrated ability to translate complex business requirements into effective technical solutions.
  • Exceptional communication, presentation, and interpersonal skills.
  • Strong collaborative spirit and ability to work effectively with cross-functional teams.
  • A track record of successfully leading and closing complex sales opportunities.
  • Experience in working in the Financial Services industry will be considered favourably

Why Salesforce?
Join a company that values innovation, customer success, and giving back. At Salesforce, you'll have the opportunity to work with cutting-edge technology, grow your career, and make a tangible impact on the world. We offer a dynamic and supportive work environment, continuous learning opportunities, and a commitment to your professional development.
If you are a passionate and experienced Solutions Engineer with a strong background in Financial Services, and you are ready to help our customers achieve their greatest ambitions, we encourage you to apply!

"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Client-provided location(s): Melbourne VIC, Australia; Sydney NSW, Australia
Job ID: Salesforce-JR303738
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Leave
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Unconscious Bias Training
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Salesforce.