Senior Software Engineering

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Job Category
Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're looking for a Senior Software Engineer to help design, build, and scale the next generation of our distributed systems. As part of a high-impact engineering team, you will work on improving the performance, reliability, and automation of our cloud-native platforms and services. This is a great opportunity to solve complex engineering challenges while contributing to mission-critical systems at scale.

Responsibilities

• Design, build, and maintain scalable backend systems and cloud-based services.
• Write clean, testable, and efficient code following engineering best practices.
• Develop automation and tooling to reduce manual effort and improve system reliability.
• Enhance observability through monitoring, logging, and distributed tracing.
• Support integration of AI-driven automation and observability platforms.
• Work closely with product and infrastructure teams to ship features and improvements iteratively in Agile teams.
• Contribute to CI/CD pipeline improvements to streamline delivery and deployment.
• Collaborate with cross-functional teams to define and track SLIs/SLOs and support service reliability.
• Participate in incident response, root cause analysis, and long-term remediation.

• 5+ years of experience in software engineering using Python, Go, or Java to build scalable, production-grade systems.
• Demonstrated experience in developing and deploying production-grade software applications or services.
• Strong understanding of software design principles such as modularity, separation of concerns, fault tolerance, and scalability.
• Experience with writing and maintaining test suites, including unit, integration, and end-to-end tests.
• Proficient in using Git and working within collaborative version control workflows.
• Familiarity with CI/CD systems and deployment automation best practices.
• Experience with API development using RESTful or gRPC standards.
• Participation in Agile development processes such as Scrum or Kanban.
• Experience conducting code reviews and a solid commitment to clean, maintainable code.
• Infrastructure & Systems Skills
• Hands-on experience operating and scaling distributed systems in a cloud environment (AWS, GCP, or Azure).
• Strong experience with AWS or GCP and services like EC2, VPC, IAM, S3, EKS.
• Expertise in Kubernetes and modern container orchestration.
• Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation, Pulumi).
• Experience with Docker and Kubernetes in production environments.
• Solid understanding of Linux/Unix systems and strong troubleshooting skills.
• Familiarity with monitoring and observability tools such as Prometheus, Grafana, Datadog, or Splunk.
• Understanding of key Internet protocols (TCP/IP, DNS, HTTP/S, TLS).
• Exposure to SRE practices including SLIs, SLOs, incident response, and postmortems.

• Experience working in compliance-sensitive, global, or multi-tenant environments.
• Exposure to chaos engineering, fault injection, or performance/load testing tools.
• Experience with AI/ML platforms, agents, or intelligent observability systems.
• A data-driven mindset for identifying systemic issues and driving reliability improvements.
• Strong written and verbal communication skills, with an emphasis on documentation and collaboration.