Senior Manager, Strategy & Programs

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are currently recruiting for x2 Senior Managers, Strategy & Programs, x1 to support Service Cloud, Data & AI and x1 to support Tableau & Slack. Both roles are high-impact positions within the ANZ Strategy, Programs, and Enablement function, focused on driving predictable growth and operational excellence across their business group.

These roles blend strategic planning with programmatic execution-owning the end-to-end rhythm of pipeline generation, forecasting, and business performance across the Digital Sales business & scaling our Data & AI/ Tableau & Slack efforts. From leading quarterly demand planning to scaling sales programs and surfacing executive insights, this role is central to unlocking Net New ACV and enabling sales productivity at scale. It's ideal for someone who thrives at the intersection of data, strategy, and execution, and who brings a strong bias for action in a fast-moving, high-growth environment.

Key Responsibilities:

• Pipeline Ownership: Design and deliver scalable, data-driven programs to improve pipeline generation and progression across segments, industries, and priorities-driving Net New ACV and sales productivity.
• Business Performance Insight: Continuously assess pipeline health and business momentum by analysing key performance indicators and identifying high-impact opportunities and risks.
• Demand & Resource Planning: Lead quarterly demand generation planning and evolve a resource allocation model to improve sales efficiency and coverage across the Digital Sales business.
• Forecast & Cadence Excellence: Coordinate and enhance forecasting discipline across the business; lead operational cadences including weekly forecast calls, business reviews, and executive reporting to drive alignment and accountability.
• Programmatic Scale: Develop and embed best-in-class sales programs, frameworks, and processes for pipeline execution, working cross-functionally to embed ownership and operational rigour.
• Strategic Planning & Decision Support: Build compelling executive-ready presentations and insights to guide strategic decisions, investment choices, and transformation initiatives aligned to financial and growth outcomes.
• Initiative Leadership: Manage a portfolio of initiatives that unlock revenue growth, boost sales effectiveness, or streamline operations; drive cross-functional collaboration to execute and scale these efforts.

• Sales Strategy & Programs Expertise: Deep understanding of pipeline generation and progression strategies, with experience designing scalable sales programs across segments and industries.
• Strong Commercial Acumen: Ability to connect programs to sales outcomes like Net New ACV, pipeline coverage, conversion rates, and productivity levers.
• Analytical & Data-Driven: Skilled in using data and performance metrics to assess business momentum, surface insights, and drive informed decision-making.
• Forecasting & Planning Rigour: Proven ability to lead structured demand generation planning, forecast cadences, and business performance reviews.
• Program Design & Operational Excellence: Experience building and embedding sales frameworks, operating rhythms, and accountability mechanisms that scale across teams.
• Executive Communication: Ability to synthesise complexity into clear, compelling narratives for senior audiences; strong skills in slide development, storytelling, and influencing decisions.
• Cross-Functional Leadership: Comfortable navigating a matrixed environment and collaborating with Sales, Marketing, Finance, Enablement, Strategy, and other functions to drive execution.
• Strategic Initiative Management: Demonstrated ability to manage high-impact programs and transformation initiatives, balancing strategic vision with operational detail.
• Agile & Outcome-Oriented: Thrives in fast-paced, ambiguous environments with a strong bias for action, outcome ownership, and continuous improvement.
• Preferred: Experience in a quota-carrying role or having directly supported sales teams or leadership in a GTM, strategy, or operations capacity.