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Job Category
User Experience
Job Details
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As a Product /UX Designer for our website platforms, you will play a crucial role in creating intuitive and delightful user experiences. You will collaborate with cross-functional teams, including product managers, engineers, and fellow designers, to shape the user interface and overall user experience. Your primary responsibility will be to understand user needs, uncover stakeholder expectations, immerse yourself in the brand identity, and translate these findings into innovative design solutions and a website design system that aligns with Salesforce's design principles and business objectives. Through your expertise in UX/UI design, you will drive the development of user-centered designs that enhance customer satisfaction and increase product adoption.
We're hiring a Lead UX/UI Designer for our Website Platforms.
You'll craft and articulate the UX vision, in line with clear goals and rationales - a role requiring expert visualization skills, thought leadership, empathy, and the ability to work closely with product and technology partners. You'll immerse yourself in the UI design discipline, including flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction. This is an opportunity to shape the user experience in ways that solve meaningful problems, design with a focus on inclusivity and accessibility, and make life better for all users and customers.
Your Impact
- Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholders
- Serve as a bridge connecting design, product, engineering, and marketing teams
- Work closely with product owners, engineers, and user research to create a vision for the product area
- Oversee multiple responsive web features, interfaces, and experiences
- Create designs that adhere to and extend the existing website design system
- Generate detailed final design specs that inspire accurate developer builds
- Work with developers and quality experts to deliver a polished final product
- Promote and educate others on new interface guidelines and design patterns.
- Set the vision for a product's creative identity, articulate it clearly and convincingly, and guide the team through its implementation
- Creates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritise accessible features and bug fixes.
Minimum Requirements
- Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, User Experience Design, or a related field
- Proven experience as a UX designer, with a strong portfolio showcasing your design work for responsive websites . Typically for Designer ( 5 + Yrs) Senior (7+ yrs), are desired.
- Deep understanding of user-centred design methods and standard processes
- Demonstrated desire to continually improve on processes
- The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines
- The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
- Self-motivation; ability to produce results both independently and as part of a team
- Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
- Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
- Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
- Systems thinking; ability to step back and see a project's larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
- Demonstrated behaviours, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust
- Expert knowledge of current design tools such as Figma and ability to quickly learn new tools as they emerge
- Experience developing websites and/or software that is global in reach, universal in design, and designed for users of multiple languages and abilities
- Experience designing and thinking in design systems, not just single-purpose apps
- An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Minimum Requirements
- Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, User Experience Design, or a related field
- Proven experience as a UX designer, with a strong portfolio showcasing your design work for web and/or mobile applications, ideally within enterprise software or SaaS products. Typically for Designer ( 5 + Yrs) Senior (7+ yrs), are desired.
- Deep understanding of user-centred design methods and standard processes
- Demonstrated desire to continually improve on processes
- The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines
- The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
- Self-motivation; ability to produce results both independently and as part of a team
- Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
- Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
- Ability to distil and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
- Systems thinking; ability to step back and see a project's larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
- Demonstrated behaviours, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust
- Expert knowledge of current design tools such as Figma and ability to quickly learn new tools as they emerge
- Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities
- Experience designing and thinking in design systems, not just single-purpose apps
- An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course
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