Senior / Lead Solution Engineer - Public Sector France

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

The Solution Engineer is sales consultant responsible for presenting product offerings and solutions in the best light to prospects and customers to best meet their business objectives. They are able to take complex business solutions and pieces of technology and explain them in a simple and easy-to-understand way.Dedicated to transform the french public sector, this role will give you the opportunity to tell and show to our prospects the impact this incredible technology can have on facilitate everyday life of citizens, families, small businesses and public administrations employees.Selling Salesforce solutions is all about making meaningful innovation available to everyone and a Solution Engineer has a pivotal role in the sales cycle. Solution Engineers make things happen.

As a Solution Engineer, you'll collaborate with your peers, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer's transformational journey. The role will also imply bringing product knowledge and expertise to marketing events and workshops.

Responsibilities

• Work in close collaboration and partnership with the Sales team, coordinate and lead the entire solution cycle through close collaboration with other solution teams, to help to achieve the goals.
• Acquire and show a deep understanding of the client's industry and technology, understand the customer's needs, establish Salesforce's product as the best solution that solves their challenges
• Lead and support discussions with decision-makers and CTOs and elevate the speech to explain the value and the benefits of our technology and our solution strategy as a trusted advisor.
• Build and present customized or reusable demos of Salesforce products including AI to key decision-makers to address their business challenges and needs, highlighting the business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Respond efficiently to RFPs. Lead the technical side of the sales cycle.
• Have a strong curiosity about technology, AI and growing your career by participating in our internal training programs and mentorship initiatives.

Required Qualifications:

• Track record of solution engineering, consultancy or delivery for an enterprise software solution organization- ideally a minimum of 5 years of experience in a similar role or/and in the CRM industry.
• Excellent presentation and interpersonal skills, comfortable presenting to teams, occasionally larger groups, CTOs and Execs.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven flexibility and time management skills in a dynamic team environment.
• Ability to work as part of a team to tackle problems in dynamic, energising environments.
• Curious, creative, practical, and passionate about technology and sharing knowledge. Loves to be the first to know something and to understand why and how things happen.
• Good at explaining ideas, telling stories and finding ways to keep people's attention.
• Willing and able to travel occasionally
• Fluent in English and French mandatory

Preferred Qualifications:

• Experience in public sector in France, knowledge of the business requirements of customers of public sector
• Salesforce Product knowledge and certifications
• Experience in a similar role in CRM or AI industry

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