Senior Director, Solution Engineering

Director, Solution Engineering Thailand and Vietnam Markets (Thailand based)

The ASEAN Solution Engineering organisation is building out a solid and diverse team in the region.We are seeking a Director for our ASEAN SE team, based in Thailand. In this capacity, the Director will manage a team of Individual Contributor Solution Engineers who support the Thailand and Vietnam markets.

Solution Engineering is the equivalent of sales consulting/pre-sales, who secure the functional and technical selection of Salesforce solution portfolio and assist with the Discovery, Solutioning, Demonstration and Value phases of the sales cycle.The Director will be part of the ASEAN Solution Engineering Leadership Team and work closely with the Sales managers and their teams to drive strategic account planning into the country, create relationships at CXO level and help executing and accelerating the strategy to get us to our vision.

You will be overall responsible for the development of a diverse and high performing team of Solution Engineers, leading the solution design throughout the sales cycle and delivering thought leadership to customers to transform their customer's experience - as well as helping the team identify effective strategies to position Salesforce against the competition.

What are we looking for? A good manager with the following characteristics:

- Lead and grow the Solution Engineering team ensuring we continue to hire and retain top talent in the market, providing career growth opportunities and effective succession planning

- Partner with Sales leadership to support and drive Salesforce's transformation value proposition to the most strategic accountsFocus on innovation - ensure the team is constantly improving their approach to solution selling

- Prioritize the delivery of an excellent customer experience to customers and prospects aligning to business requirements and goalsEmbody Salesforce values and provide exemplary leadershipDevelop and orchestrate an internal and external ecosystem of partners able to co-deliver with you along the Sales cycle

- Build and nurture C-level relationships across key accounts to solidify our partnership and commitment to the customer while penetrating deeper within accounts

- Prioritize and qualify where to invest the pre sales resources to get maximum impact of every investmentAbility to coach the team in developing value led demos and presentations that help customers understand the value of the Salesforce platform and the advantages over competitors Forward Thinker with a passion for Technology and Innovation in Cloud Computing and the benefit this brings

- Solid understanding of industry trends and market opportunities to develop new products and solutions

Skills and Requirements

Prior experience as a Solution Engineering Manager ( 2 or more years of experience in managing teams) or Team Lead experience is preferredKnowledge of the Salesforce platform or CRM applications would be advantageous

Deep knowledge of the Thailand and Vietnam markets including existing relationships with large enterprisesSales orientated, broad-based pre-sales, or consulting experience in solution selling in ASEAN marketsA consistent track record of building relationships at C-level and using these to successfully negotiate and sell

Demonstrated success in mentoring and inspiring a team ensuring a will to win and a focus on innovationExcellent communication, presentation and negotiation skills and the ability to infuse these skills to team members

Ability to quickly grasp and distinctly explain technological and business concepts

Deep understanding of business processes and their implementation into enterprise applicationsAbility to evaluate and develop the existing teams and reshape it as necessary while mentoring and inspiring the team

Passion for technology and innovation, and a proven "forward thinker"Hands on experience working with a variety of technology stacks and preferably has working experience in SaaS platforms

Fluency in Thai and English language is essential

Comfortable working with remote teams and autonomous environment

Willingness to travel to Vietnam around twice a monthKeeping abreast of market trends and product & competitor landscapes

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