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Job Category
Operations
Job Details
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Role: Head of South Strategic Projects & Operations
Overview
Strategic Projects and Operations is a critical function within Salesforce to drive profitable growth at scale, partnering with our senior leaders as trusted advisors. Some of the main topics covered are setting strategic business priorities to drive profitable growth, building and implementing long term GTM strategies, setting best-in class operational processes, systems and tools, owning cross-functional transformational projects end to end and driving change management processes to transform and scale the business in a standard way across countries, segments and clouds.
We are looking for a leader to act as a trusted business partner to our EMEA South EVP and to our EMEA South COO, driving key South projects end to end. The role will encompass supporting the EMEA South EVP | COO on their day-to-day operations, which will include GTM design, sales cadence execution, cross-functional alignment and strategic projects. The selected candidate will be part of the EMEA COO leadership team and will manage and develop a SWAT team of highly talented analysts and senior business partners to cover the aforementioned duties.
This key leader will embrace the challenges of operating in a complex matrix environment, driving alignment and building relationships with cross-functional partners (strategy, marketing, sales programs, enablement, business technology, etc.), regional peers and HQ functional leaders.
Scope:
- Become a trusted advisor to the EMEA South EVP | COO and his leadership team
- Evolve and standardise Salesforce EMEA's execution playbook (reporting, forecasting, pipeline management business reviews and GTM planning activities) collaborating and aligning regionally to ensure adoption
- Own complex South cross-functional initiatives end to end, with limited supervision
- Lead an inspire a community of South analysts, closely partnering and aligning with regional office leaders
- Own the data & business intelligence strategy, driving AI innovation leveraging the Salesforce Platform
- Lead and develop a best-in-class team, fully aligned and connected with other regional strategy teams, creating an environment that attracts top talent and where everyone can contribute, succeed and grow
Skills/Expertise Required
- 8+ years previous experience in a business operations role within a high growth SaaS company operating at scale or equivalent experience within a management consulting firm
- 3+ years of people management experience in a high growth, continuously changing environment
- Thoughtful leadership, track record of advising leadership and influencing stakeholders
- Demonstrable experience of rolling out GTM models along several planning cycles
- Strong project management track record, having successfully led cross-functional strategic initiatives end to end
- Inspirational people leader, with a track record of attracting and developing top talent
Additionally, the ideal candidate will possess the following:
- A reputation for unquestionable ethics and integrity; sets the tone from the top and demonstrates the highest level of integrity, authenticity, and transparency
- High level of intellectual curiosity and self-awareness with low expressed ego
- Company-first mindset, demonstrating a continuous focus on what is business relevant and can respond quickly
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