Principal Solution Engineer

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Job Category
Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

MuleSoft is looking for a passionate Principal Client SE to join our talented and collaborative Solutions Engineering team in India. As a technology leader, you will be instrumental to MuleSoft's growth in India, working with customers in FINS and Enterprise segments

• You will partner closely with Account Executives and cross-functional teams throughout the sales cycle to qualify sales opportunities with regards to customer technical requirements, competition, decision-making process and funding. You will drive the account level strategy and augment the cross-functional teams who run the tactical aspects of the sales cycle (demo, PoC, RFX, Customer Success, etc).
• Act as a trusted advisor to our strategic customers.
• Help customers understand the business value of APIs, how to take advantage of the API Economy, and how APIs are a critical enabler of business agility.
• Evangelize MuleSoft approach and technology with senior C-level executives and drive digital transformation
• Conduct technical architecture workshops: API Strategy, Domain-Driven Design, Microservices.
• Articulate MuleSoft's product strategy, roadmap and vision during executive briefings.
• Assist marketing team with building a point of view and our product team with strategic direction as needed.
• Role reports into India SE leader.

Requirements for the role:

• 15+ yrs total experience as a customer-facing technologist.
• Pre-Sales enterprise software experience, skillset to establish trust with clients, and ability to influence key decision-makers in the sales cycle
• Hands-on experience with middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, iPaas, BPM. Mulesoft certification is a plus.
• Strong architecture skills and Ability to lead architectural discussions.
• Excellent verbal communication, written communication, and presentation skills
• Strategic thought process. Ability to empathize, educate, and lead with provocative points of view
• High Business acumen to help contextualize technology investment with overall digital strategy
• Experience evangelizing to CIOs/CTOs/Enterprise Architects
• The breadth of technology domain expertise and familiarity with the latest technology trends
• When travel resumes, ability to travel to customer locations. (25%-30%)

About MuleSoft, a Salesforce company: Our mission is to help organizations change and innovate faster by making it easy to connect the world's applications, data, and devices. Companies like Spotify, AT&T, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we're committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we're proud to have been named the Top Workplace in India.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Client-provided location(s): Gurgaon, India

Job ID: Salesforce-JR304846

Employment Type: FULL_TIME

Posted: 2025-07-29T12:59:15