Labour Relations Manager (Germany & Austria, EMEA)

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Job Category
Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Act as the primary contact for Works Councils in Germany (Berlin, Düsseldorf, Frankfurt, Jena, Mannheim, Munich) and Austria.
• Build strong, trust-based partnerships through open dialogue, proactive engagement, and consistent follow-through.
• Ensure structured, well-prepared, and efficient meeting processes that inspire confidence in company governance.

• Lead or co-lead negotiations on selected Works Agreements (e.g., inclusion, data processing, organisational change).
• Support senior colleagues in shaping proposals that balance compliance, employee interests, and business goals.
• Apply creativity and a solution-driven mindset to resolve complex issues constructively.

• Identify and implement opportunities to optimise Works Council processes through technology, digital tools, and automation.
• Drive process rigour by ensuring documentation, governance, and reporting are clear, accurate, and efficient.
• Champion continuous improvement by rethinking established practices and introducing fresh, modern approaches.

• Represent German and Austrian Works Council perspectives in regional HR and organisational projects.
• Collaborate with global and regional colleagues to ensure alignment and share best practices.
• Contribute to shaping consistent, forward-looking labour relations practices across EMEA.

• Provide training and guidance to managers to help them navigate Works Council processes with confidence.
• Promote awareness of the strategic value of Labour Relations in driving employee engagement and business success.
• Foster a culture of collaboration, transparency, and innovation in all employee relations activities.

• Fluency in German and English (both written and spoken) is required.
• 5-8 years of experience in labour relations, employee relations, HR, or employment law.
• Proven experience working with Works Councils in Germany; experience with Austrian Works Councils is an advantage.
• Deep understanding of Works Councils' positions, motivations, and perspectives.
• Strong negotiation and problem-solving skills with the ability to deliver creative, win-win solutions.
• Confident in leveraging technology to improve processes, workflows, and reporting.
• Rigorous in managing processes and governance, with excellent attention to detail and compliance.
• Ability to thrive in a complex matrix environment, with an aptitude for collaborating and influencing at all levels.
• Proactive, energetic, and passionate about setting new standards in labour relations practices.