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Incentive Compensation Management - Senior Analyst

AT Salesforce
Salesforce

Incentive Compensation Management - Senior Analyst

Hyderabad, India

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Job Category
Software Engineering

Job Details

About Salesforce

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The Global Incentive Compensation Systems Team is responsible for
developing, maintaining, testing, and administering systems used for
compensating the Salesforce sales organization, as well as tools used by
our internal teams to perform their job functions.

As a Senior QA Engineer, you will test code changes in Spiff, Xactly, ETL
processes, and internal compensation tools against business
requirements. You will leverage your strong technical skills and
functional expertise to identify and resolve bugs, prevent issues in
Production, and maintain code quality as the Systems team expands its
scope of automation. QA Engineers work closely with Developers to
ensure that all functionality is working as designed and commissions
are calculated accurately, and we partner with cross-functional teams
including Compensation Operations to support UAT.

In addition to testing efforts, we are seeking an experienced person for
Test Coordination to manage and oversee User Acceptance Testing
(UAT), End-to-End (E2E) testing, and Parallel Processing efforts for
multiple systems. In this role, you will collaborate with external teams,
ensuring seamless coordination and communication to meet testing
milestones and deliverables. You will be responsible for developing
comprehensive test plans, executing test strategies, and managing
defect tracking and resolution. The ideal candidate will possess strong
organizational and problem-solving skills, with a proven track record of
leading cross-functional teams in complex testing environments. Your
ability to foster a collaborative atmosphere and drive results will be
essential to the success of this role.

Essential Functions:

Test Coordinator to manage and oversee UAT, E2E testing, and
Parallel Processing efforts, ensuring seamless coordination and
communication with external teams.

Perform QA testing for code changes in Xactly Incent, Xactly
Connect, and internal compensation tools

Prepare test scripts, set up test data, and execute test cases
Identify, report, and track bugs through resolution

Capture and document test results, ensuring compliance with
Finance and IT audits

Execute regression testing and smoke testing

Coordinate with developers and product owners to understand and
validate business requirements

Work cross-functionally with Compensation Operations team to
support UAT and provide expertise

Job Requirements:

Hands on Experience in Incentive Compensation Management
domain with (Xactly/SPIFF/Varicent/EverStage or Captive IQ).

Strong understanding of incentive compensation models,
including commission structures, bonus programs, and sales
performance metrics

Good to have Salesforce platform knowledge or some Salesforce
certification.

Strong experience in Testing, Test Strategy design, Test planning
& exposure to test metrics.

Experience working with IT development staff on complex
projects.

Familiarity with Agile (Scrum) framework and regression testing is
preferred

Ability to make decisions and work with minimal direction even
under pressure

Strong analytical and mathematical skills

Better to have some certification on testing along with ICM tools.

Education & Experience:

A minimum of 5 years of testing experience is required. 6 to 8
years of experience is preferred.

Strong experience with compensation systems (Spiff, Everstage,
Captivate IQ, Varicent, or Xactly)

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Client-provided location(s): Hyderabad, Telangana, India
Job ID: Salesforce-JR282757
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Leave
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Unconscious Bias Training
    • Diversity, Equity, and Inclusion Program

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