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Job Category
Finance
Job Details
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As a global company that's growing at the speed of light, we are seeking an analyst/sr analyst to join the Usage/Consumption team to help our Global Business Strategy Operations Organization scale with this incredible growth. The team sets the strategic direction for the transformation of usage-based product selling and consumption management, driving cross-functional process improvement, technology implementation, and scale initiatives within the domain.
The successful candidate must possess strong communication and technical skills. This person will need to be able to quickly learn the existing processes and pain points and be able to apply the knowledge in conjunction with their business analysis skills. This person will focus substantially on process documentation & requirements elicitation to support broader company initiatives & program transformation goals. Our ideal candidate must enjoy working in a highly dynamic, fast-paced, and high-growth environment, as well as be experienced in working with global business stakeholders.
Responsibilities
- Manage release execution by documenting business requirements
- Attend Solution Readouts and help communicate across stakeholders
- Conduct Solution Readout analysis (Perform a Fit Gap Analysis (FGA), Collect and summarize stakeholder feedback, Work w/Domain Team & BT to address gaps, Conclude FGA w/final review & alignment w/BT)
- Documents summary of deliverables transitioning from Pre-Build to Build
- Maintain dependencies across upstream teams and additional technologies
- Change Management Impact assessment
- Coordination of Enablement needs
- Reviews enablement plan and materials from Enablement team
- Review and sign-off on UAT test scripts from SMEs
- Coordinate UAT
- Contribute to delivery of KDDs
- Other similar tasks as the program evolves
Preferred Skills
- 3-5 years of hands-on experience with large scale system implementation/transformation and/or as a project manager or program coordinator
- Experience with the lead to cash cycle and consumption/subscription products
- Strong organizational skills
- Experience working with business and technical teams, coordinating solution design, development/configuration, and deployment across multi-dimensional teams
- Experience in business process analysis
- Analytical mindset and data-driven competencies are a must with the ability to dig under the hood and leverage usage and adoption data points to drive value and change
- Proven ability to coordinate a diverse set of business users to develop cohesive and streamlined requirements, documentation, and user acceptance criteria
- Excellent spoken and written communication as well as receptive listening skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
- Excellent team player able to work within a global operating model, including virtual and distributed cross-functional teams, with the flexibility to work across different time zones
- Ability to support team members and improve work processes
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
For Colorado-based roles, the base salary hiring range for this position is $92,600 to $127,400.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.