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Job Category
Sales
Job Details
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AI Specialist/Data Scientist - Solution Engineering
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Role Definition
We are seeking an expert AI specialist to lead the evangelisation and positioning of the full Salesforce portfolio of existing, new and still to be released products and capabilities across the machine learning and LLM/GPT domains. The individual will work within the EMEA North Solution Engineering architecture practice and their time will be spent primarily in external prospect and customer engagements, with a secondary role advising and enabling the wider solution engineering organisation.
Role Expectations
- Primary pre-sales technical authority for all aspects of AI usage within the Salesforce product portfolio - existing Einstein ML based capabilities and new generative AI
- Majority of time (60%+) will be customer/external facing
- Evangelisation of our AI capabilities
- Assessing customer requirements and use cases and aligning to these capabilities
- Solution proposals, working with Architects and wider SE teams
- Building reference models/ideas/approaches for inclusion of GPT based products within wider Salesforce solution architectures, especially involving Data Cloud
- Alignment with customer security and privacy teams on trust capabilities and values of our solution(s)
- Presenting at multiple customer events from single account sessions through to major strategic events (World Tours in North's major cities, Dreamforce San Francisco)
- Representing Salesforce at other events (subject to PM approval)
- Minority (but significant) proportion of time working with internal teams
- SE organisation education and enablement e.g. roadmap - all roles across all product areas
- Bridge/primary contact point to product management
- Represent our region in regional and global SE AI initiatives
Skills and Experience
- Minimum of 10 years working directly in the commercial technology space with AI products and solutions
- Academic qualification to Masters post-graduate degree level (minimum) in computing/computer science. Qualification must involve an AI related subject (ML, deep learning, NLP etc.)
- Minimum 5 years working in a sales, pre-sales, consulting or related function in a commercial software company
- Demonstrable experience in presenting and communicating complex concepts to large audiences
- Team delivery, working with large, sometimes fluid groups in pressurised environments to deliver challenging complex proposals, solution designs and solutions
- Ability to communicate effectively up, down and across an organisation, summarising concepts, scenarios and situations to senior internal and external individuals and teams, including positioning of negative recommendations or proposals.
- Continuous learning attitude with a demonstrated history of self enablement and advancement in both technology and behavioral areas.
- Have the unrestricted right to work within the EU.
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