AI Architect, Engineering Automation

Software Architect, Agentic Systems (Quality & Performance)

Salesforce's Central Performance Services (CPS) team is at the vanguard of engineering innovation. We are building the foundational tools and services that guarantee the performance and reliability of all Salesforce products. We are seeking an expert Software Architect to lead a transformative effort in building agentic solutions for our software development lifecycle.

Your primary focus will be to design and build a sophisticated agent-based system that leverages Large Language Models (LLMs) and AI to fully automate and simplify the quality and performance testing process. You will be responsible for the architectural vision and technical strategy that will enable our systems to independently test and validate software. This is a unique opportunity to apply your expertise in AI and distributed systems to redefine the standards of software quality and performance engineering.

We are seeking a visionary and hands-on Architect to lead the charge in this ambitious endeavor. In this role, you will be the hands on architect for our autonomous SDLC agent. You will be responsible for the end-to-end vision, design, and development of a system that will redefine our engineering practices. If you are passionate about building intelligent systems, have a deep understanding of LLMs and agentic AI, and are excited by the challenge of automating the entire software development process, we want to hear from you.

Responsibilities & Duties:

• Lead the Vision: Define and articulate the strategic vision for a fully autonomous software development life cycle agent.
• Hands-on Architecture: Lead by example, actively participating in the design, and prototyping of the agent and its underlying platform.
• Research and Innovate: Drive research into state-of-the-art LLMs, agentic AI frameworks, and their application to the SDLC.
• End-to-End Ownership: Oversee the entire lifecycle of the autonomous agent, from conceptualization and development to deployment and continuous improvement.
• Agile Leadership: Guide development teams using agile methodologies to deliver iterative and impactful releases of the autonomous agent.
• Technical Excellence: Ensure the highest standards of engineering excellence, code quality, and system reliability.
• Cross-Functional Collaboration: Work closely with engineering leaders, performance engineers, and other stakeholders to ensure the autonomous agent meets the complex demands of our organization.
• Evangelize and Influence: Champion the adoption of AI-driven software development practices across the company.
• Team Growth: Mentor and coach engineers, fostering a culture of innovation and continuous learning.

Successful candidates will have the following skills:

• Expertise in AI: A deep understanding of Large Language Models (LLMs), including prompting techniques, fine-tuning, and their application in code generation, reasoning, and planning.
• Agentic AI Knowledge: A strong grasp of agent-based architectures and experience in building or working with AI agents.
• Software Development Acumen: A comprehensive understanding of the modern software development life cycle (SDLC), including agile methodologies, CI/CD, and DevOps.
• Cloud Native: Proficiency with cloud technologies such as AWS, Kubernetes, Docker, and Terraform.
• Problem-Solving Mindset: A pragmatic approach to problem-solving, with a focus on delivering functional and impactful solutions.
• Leadership and Communication: Proven ability to lead and inspire engineering teams, with excellent written and verbal communication skills.

Required Experience:

• Industry Experience: 15+ years of experience in software development.
• AI/ML Experience: 5+ years of hands-on experience in building and deploying AI and machine learning systems.
• SaaS/PaaS/IaaS Experience: 5+ years of experience in a SaaS, PaaS, or IaaS environment.
• Educational Background: A related technical degree required.
• Programming Proficiency: Expertise in Python and a strong command of object-oriented and multi-threaded programming. Experience with Go and Javascript is a plus.
• Proven Track Record: Demonstrated success in designing and delivering large-scale, complex software systems.

In office expectations are 10 days/a quarter to support customers and/or collaborate with their teams.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800.

For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.