Account Solution Engineer - Mulesoft

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Job Category
Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Details

Salesforce is hiring for a Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team, which plays a pivotal role in driving MuleSoft's growth. As a Pre-Sales Solution Engineer, you will serve as a technical sales partner to our sales teams, aligning our solutions with our customers' visions. The MuleSoft Sales team will lean on your technical and product expertise throughout the sales cycle to formulate the sales strategy. You will be a vital contributor to the success of both our customers and Account Executives by conducting technical discovery, qualification, reframing, challenging the status quo, delivering product demonstrations and Proof of Concepts, facilitating technical workshops, and offering architectural recommendations.

In the role of a customer trusted advisor, you will bridge the gap between the technical solution and the desired business outcomes for the customer. You will take ownership of solution reliability and be the conduit for ensuring the customer's needs are met.

What you get working for MuleSoft Solution Engineering North:

• Working in a passionate Pre-Sales Solution Engineering team that puts teamwork first
• Leaders who really care about your development and success
• Working for a company that truly lives its core values Equality and Sustainability
• Working for one of the most innovative companies worldwide

• Excellent presentation and composure abilities in front of technical and non-technical key stakeholders

• Skills to establish trust with clients, and the ability to influence key decision makers
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in alignment with the sales strategy
• Degree in IT / Business Informatics or equivalent relevant experience required
• Hands-on Java development experience and ability to code and debug against Java APIs is preferred
• Experience with cloud technologies - iPaaS, SaaS applications, Automation solutions, cloud infrastructure, IA is preferred
• Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently
• A passion for technology and an ability to translate that passion to impact business for our customers
• Ability to travel as needed
• Languages: English + Northern European languages essential
• Minimum of 4 years of professional experience
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

• Salesforce and/or MuleSoft Certifications
• Previous experience as a solution/sales engineer for a Software company in similar technologies (Integration, APIM, Automation, CRM, Analytics,...)

• 3 months:
  
  
  • Learn MuleSoft Anypoint Platform and get certified in MuleSoft's Developer Trainings
  • Complete MuleSoft's Kickstart sales training
  • Begin to build your architecture reframe and whiteboarding skills through shadowing and customer-scenario role playing
  • Create a Self Service Asset on a MuleSoft technical topic of interest
• 12 months:
  
  
  • Become certified in all Product, Architecture, and Sales Messaging trainings
  • Execute Architectural Workshops/Engagements, PoCs, and demos with our Partners
  • Enabling partners on technical and architectural elements of the MuleSoft platform
  • Mentoring, assisting, and enabling partners through Pre-Sales Engagements
  • Guide our strategic Partner Technologists, Client Leads, Practice Leads, Vertical BU leads, CTOs, Engineers, and Consultants through MuleSoft Point of View
  • Create and execute high impact Technical/Architectural presentations and top notch programs/workshops/demos, for Partner Technical and Architectural enablement
  • Respond to functional and technical elements of RFIs/RFPs
  • Partner with the Channel Teams and the sales reps in the partner on account planning and strategy and support marketing with evangelism activities (writing blogs, participating in demo-driven webinars, speaking at industry events, etc.)