To assist the guests to and from their rooms, providing luggage assistance as well as informing the guests what the property has to offer in a five-star manner. Parking vehicles in a safe manner and assisting wherever else needed.
This position receives generous tips in addition to hourly salary. $500.00 Sign-On Bonus
ESSENTIAL JOB FUNCTIONS
• Provide luggage assistance to guests
• Park and retrieve guest vehicles in a safe manner
• Escort Guests to their rooms and around the property providing details about the property and covering the required standards
• Maintain organization of the front drive area and keeping the fire lane clear.
• Storing and retrieving guest luggage in and out of storage and properly tagging the luggage.
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• Keeping Front Drive, Lobby, Key Closet and Luggage closets clean and organized
• Delivery of guest room drops as requested by groups or hotel
• Retrieving and shining of shoes for guests as requested
• Snow removal on sidewalk in front of hotel to assist outside services as needed.
• Move patio furniture and cushions or covers as needed when inclement weather approaches.
• Responsible for a clean and neat appearance of self
• Understand all amenities and services offered by the Resort.
• To be conversant with all resort promotional programs (guest related).
• Ability to problem solve and provide follow up.
• Speak with guests in a friendly, warm manner, making them feel welcome to the hotel.
• Operate company, guest and member vehicles both automatic and standard.
• Perform additional duties as required by Management, Bell Captain and/or business demands.
EDUCATION/EXPERIENCE
• High School Diploma or Equivalent
• Must be 18 years of age or older.
REQUIREMENTS
• Must have a valid driver's license required with no more than 2 moving violations in the last 2 years.
• Manual driving experience preferred.
• Be able to work in extreme weather environments for long periods of time.
• Be physically able to lift, reach, bend, stoop, and able to lift objects weighing up to 60 pounds.
• Be able to work in standing position for long periods of time.
• Be familiar with local area and attractions.
Must be able to work weekends and holidays/ flexible schedule.
BASIC REQUIRED SKILLS
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computer skills.
• General knowledge of the city where hotel is located and its attractions.
• Extensive knowledge of the hotel, its services and facilities.
Salamander offer great benefits for Full Time and Part Time:
- Health & Welfare
- 401 K Retirement plan/ Full-Time and Part-Time Service Professionals are eligible
- Dental and Vision
- Paid Time Off
- Company Paid Holidays(8)
- Access Privileges & Discount Programs for employees, friends & family discounts on room stays at all Salamander locations.
- Discounts on dining, retail, spa, golf, and other hotel & resort amenities
- Free meals
- Free uniforms
- Paid Maternity and Paternity leave
We invite you to explore joining this friendly, diverse and enthusiastic team of professionals, striving to provide the very best in service and driven to maintain Forbes 5-Star status, a catalyst that has catapulted this spectacular resort into one of the world's most coveted and elite destinations.
Please apply online at: salamanderresorts.com/careers
• "Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law."