Date Posted:
2023-11-20
Country:
India
Location:
North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka 560064
Position Role Type:
Unspecified
Job Details:
HR Level: P3
Job title: Price Cost Analyst (PCA)
Country: India
Location: Bangalore
Number of positions to fill: 4
Direct supervisor reporting to: Manager - ICC
Workday Job Code: AFSSCP3
Who we are
At United Technologies Corporation India Private Limited (UTCIPL)/Pratt & Whitney, we believe that powered flight has transformed and will continue to transform the world. That's why we work with an explorer's heart and perfectionist's grit to design, build, and service the world's most advanced aircraft engines. We do this across a diverse portfolio including Commercial Engines, Military Engines, Business Aviation, General Aviation, Regional Aviation, and Helicopter Aviation and as a way of turning possibilities into realities for our customers. This is how we approach our work, and this is why we are inspired to go beyond.
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What Our Expectations Are
In Commercial Support, we believe that everything starts with our people. We foster a learning organization and inclusive culture by providing opportunities for development, growth, and empowerment. We establish our products and services as the customer preferred choice by delivering world-class product & service dependability and benchmark customer service. We drive change and quality through our employee's imagination, dedication, and skills of their craft. We augment this by using technology, striving for proactivity, synergy, and always acting with integrity and respect. The P&WC Commercial Support organization supports a multidisciplinary eco-system.
Functional Description:
The Repair and Overhaul Customer Solutions (ROCS) team is responsible to manage the entire customer experience when there is an engine or APU repair or overhaul required on P&WC engines. We strive to deliver a white glove service to our customers. As part of the team, your will have the key role to create cost estimate & invoices for our customers. This function work hand in hand with the Event Managers (main point of contact of our customer while they have an engine in one of our facilities) in is customer facing duty.
Roles & Responsibilities:
- Responsible to generate/revise accurate engine cost estimates, draft Invoices, and final invoices for the Event Managers
- Generate gross margin sheets for all repair and overhaul events
- Fill Smart claims and submit them for approval
- Responsible to process warranty claims
- Adjudicate the different types of standard warranty and campaign warranty for engine events
- Fill SPOT (Special Coverage One Time) requests and submit them to programs engineering for special warranty consideration
- Calculate warranty percentages based on remaining cycles of LCF parts
- Work with the warranty team to resolve hold ups for warranty claims
- Attend warranty meetings to identify roadblocks for warranty submission
- Apply warranty to Estimates and Draft Invoices
- Enter and process DIAs (Draft Invoice Adjustments) into MMP534 and submit to Manager and Finance Department for approval.
- Update cost estimate/billing information in CRM
- Ensures customer centric KPIs are met.
- Promote reporting automation, self-serve analytics consumption and the culture of analytics-driven decision-making.
- Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements.
- Comply with Global Trade requirements (export controls).
Qualification and Skills:
- A University Degree or equivalent experience with 2-5 years of prior relevant experience, or an Advanced Degree in a related field.
- Related field are Business Administration, Aerospace, Engineering or the like.
- Strong interpersonal communication skills in English
- Flexibility in working hours
- Be results & solution driven
- A team player, leading by example.
- Comfortable with talking to customers on the phone.
- High level of curiosity to identify and create new business opportunities in untapped areas.
- Experience with SAP and Microsoft software's, CRM, P&WC Customer Portal (My PWC Power), Enovia (PLM), SharePoint, FIORI.
Work Location:
- Bangalore
Travel:
- No travel requirement
Employment Type:
- Full-time
- This position requires flexibility to support outside typical office hours (Will need to support Eastern Time Zone hours)
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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