Operations Leader

Date Posted:
2024-04-19
Country:
Germany
Location:
DE001-Hamburg (Focksweg), Germany
Position Role Type:
Unspecified
Summary

• Management of a team of people leaders and individual contributors to support execution of on-site support (OSS) performance within customer milestones and in alignment with Airbus and Collins practices and procedures

• Management of reactivity in alignment with Collins contractual obligations and ensuring continuous improvement

• Forecasting, planning, and management of resources to ensure adequate capacity and efficiency with the operational teams of current and upcoming Aircraft

• Prepares for and attends Airbus control room meetings, and coordinates as necessary with other OSS departments

• Attends regular meetings with external and internal customers, providing escalation and feedback to leadership

• Responsible for management and allocation of team vehicles on a weekly basis

• Responsible for management of teams tooling
• Responsible for adherence to Material Review Board (MRB) process

• People management:

• Setting expectations and managing performance/behavior in accordance with RTX policies, leadership behaviors, and local expectations

• Regular communication with each direct report, including ongoing coaching, one to one meetings and skip level meetings within the team
• Accurately maintaining time and attendance records

• Escalation of any people, behavior, performance, and training issues to leadership as appropriate
• Redeployment of staff to other priorities to support daily execution as required by business demands

• Ensuring team adherence to all company and local security, health, and safety policies

• Ensuring the workmanship, processes and methods executed by the team meet quality standards, conform to definition, and meet customer expectation

• Ensure all necessary documentation are correct and completed for works carried out by the teams

• Accountable for ensuring consistent and accurate updating of Collins database

• Ensuring staff skills matrices are up to date, all compulsory training requirements are current, and gaps are reported as appropriate

• University degree in a technical field plus 3 years of experience, or equivalent combination of education and/or experience

• Experienced in effective and positive people management and demonstrated adherence to the RTX Leadership Behaviors

• Experience working with Engineering drawings

• IT literate - basic understanding of Microsoft Office software (Word, Excel, PowerPoint)

• Up to 15% international travel required

• Ability to communicate effectively in English in written and verbal form

• Effective verbal and written communication at all levels of organization

• Ability to communicate effectively in English and French in written and verbal form

• Familiarity accessing and using engineering information from Collins Interiors system (Teamcenter).

• Knowledge of MRP systems (SAP preferable)

• Completion of industry recognized Health & Safety courses, ideally:

• COSHH regulations
• Fire Safety
• Health & Safety at work

• Knowledge of Airbus processes and systems