Physical Security Systems Architect

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Physical Security team is responsible for designing and deploying security solutions that protect Robinhood’s global offices, employees, and physical assets. We aim to set a new standard in physical safety by implementing forward-thinking systems and processes while working cross-functionally with IT, Facilities, Legal, and Compliance teams.

As a Physical Security Systems Architect, you’ll lead the design, implementation, and scaling of our physical security systems worldwide. You’ll manage system architecture within Genetec Security Center, oversee installations, and partner across departments to ensure all security technologies are aligned with business needs and industry best practices. This is a hands-on, high-impact role that blends strategy, engineering, and operational execution!

This role is based in our Menlo Park, CA; New York, NY; and Chicago, IL offices, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Design, implement, and manage physical security systems, applications, and integrations across global Robinhood offices

• Program and administer Genetec Security Center: configure readers, door controllers, alarms, access levels, licensing, and system updates

• Integrate AI, machine learning, and IoT tools to enhance system workflows and monitor infrastructure health

• Collaborate with Corporate Engineering and InfoSec to ensure infrastructure resiliency and security

• Lead installations, commissioning, and acceptance testing for new office builds and expansions

• Provide Tier 2/3 technical support and troubleshoot complex systems issues

• Develop automations, process improvements, and documentation to scale global operations

• Maintain detailed SOPs, system diagrams, and performance metrics

• Travel as needed for system deployments and on-site assessments

What you bring

• Undergraduate or higher degree in Computer Science, MIS, Technology, or equivalent professional experience

• 7+ years of experience designing and supporting complex physical security environments

• Deep expertise in Genetec Security Center (active Genetec certifications strongly preferred)

• Experience supporting distributed global offices and infrastructure

• Strong troubleshooting skills and ability to operate independently during incidents or emergencies

• Comfortable working off-hours as needed to support global operations

• Willingness to travel to other offices, including nights/weekends based on operational needs

What we offer

• Challenging, high-impact work to grow your career

• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching

• Best-in-class benefits, including 100% paid health insurance for employees and 90% coverage for dependents

• Lifestyle wallet — a highly flexible spending account for wellness, learning, and more

• Employer-paid life & disability insurance, fertility benefits, and mental health support

• Paid time off, sick leave, parental leave, and company holidays

• Exceptional office experience with catered meals, events, and comfortable workspaces!