Market Insights Strategist

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

Research has been central to Robinhood's product development and business strategy since the very beginning. We're looking for a senior market researcher or insights strategist to drive research that helps us understand customer journeys and acquisition strategies, GTM plans, and measurement & brand performance. You'll input on marketing strategies that drive customer engagement and love for our brand. The ideal candidate thrives in a fast-paced environment, loves collaboration, and is curious and flexible.

This role is based in our Menlo Park, CA; New York, NY; or Bellevue, WA office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Proactively shape market research prioritization and roadmaps, and lead research projects end-to-end to achieve marketing and business objectives
• Design, execute, and analyze quantitative research including audience strategy & customer journeys, value props, brand trackers, measurement frameworks & goaling, and retention opportunities
• Partner with UXR & Data Science teams to integrate alternate data sources (qualitative research, secondary research, campaign analytics, attribution metrics, etc.) to triangulate research insights
• Clearly communicate strategic insights and actionable recommendations in compelling, executive-level narratives and concise presentations

What you bring

• 7+ years of market research and measurement experience within consulting, corporate strategy, agency or industry (in-house) role
• Hands-on experience independently designing and running quantitative research from beginning to end, including questionnaire creation, survey programming, sampling, weighting, data analysis (data cleaning, weighting, etc.), and reporting
• Comfortable using data analysis software like Displayr, SPSS, or R, and survey programming tools like Qualtrics
• Record of proactively flexing across multiple business and product opportunities, and applying your research skills to influence strategic methods and solutions
• Direct experience working in fintech, financial services, or tech
• Strong work ethic with excellent organization and communication skills for both technical and non-technical audiences

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the chart below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

US Zone 1: Menlo Park, CA; New York, NY; Seattle, WA; Washington, DC

US Zone 2: Denver, CO; Westlake, TX; Chicago, IL

US Zone 3: Lake Mary, FL