Applications Developer, ServiceNow
Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the team + role
The Business Systems team at Robinhood partners with Compliance and Legal stakeholders to deliver impactful technology solutions that streamline their operations and enhance efficiency. We build and maintain systems that power key processes, with a focus on scalability, automation, and user experience.
As a ServiceNow Developer, you’ll design and deliver high-impact features and integrations that span multiple modules, including ITSM, ITAM, and HRSD. You’ll collaborate closely with cross-functional teams to translate business needs into technical solutions that are reliable, scalable, and aligned with ServiceNow best practices.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you’ll do
- Platform Development & Customization: Design, develop, and maintain complex ServiceNow applications across ITSM, ITAM, and HRSD modules, including custom workflows, business rules, UI policies, ACLs, and advanced scripting using JavaScript, GlideScript, and ServiceNow APIs
- Integration Architecture & Implementation: Lead the design and development of system integrations using ServiceNow Integration Hub, REST/SOAP web services, MID servers, and custom integration solutions to connect ServiceNow with third-party applications and enterprise systems
- ITSM & ITAM Module Expertise: Configure and customize IT Service Management processes including Incident, Problem, Change, and Request Management, while implementing comprehensive IT Asset Management solutions including discovery, asset lifecycle management, and software compliance tracking
- HRSD Solution Development: Design and implement Human Resources Service Delivery solutions including employee onboarding/offboarding workflows, case management, knowledge management, and employee self-service portals with advanced form configurations and approval processes
- System Architecture & Technical Leadership: Collaborate with stakeholders to gather requirements, build technical specifications, and craft scalable ServiceNow solutions while ensuring alignment to platform best practices, performance optimization, and maintainable code standards
- Quality Assurance & Documentation: Build comprehensive unit tests, facilitate code reviews, craft detailed user documentation, and ensure accurate change management processes are maintained throughout the development lifecycle
What you bring
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- 3+ years of hands-on ServiceNow development experience across ITSM, ITAM, and HRSD
- Strong programming skills in JavaScript, including GlideScript and ServiceNow API integrations
- ServiceNow certifications (CSA, CAD, CIS-ITSM preferred)
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
- Excellent communication, collaboration, and analytical problem-solving skills
- Proven ability to manage multiple priorities in a dynamic, fast-paced environment
Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.
In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed.
Base Pay Range:
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If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
Perks and Benefits
Health and Wellness
- FSA
- Fitness Subsidies
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
Work Flexibility
- Work-From-Home Stipend
Office Life and Perks
- Company Outings
- Commuter Benefits Program
- Casual Dress
- Pet-friendly Office
- Happy Hours
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
Financial and Retirement
- Company Equity
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
Professional Development
- Learning and Development Stipend
- Promote From Within
- Lunch and Learns
- Work Visa Sponsorship
- Access to Online Courses
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at Robinhood.