Senior Insights Analyst

Riot's People team exists to help Rioters make better decisions around its talent. We bring our expertise to all of those typical HR activities such as hiring, onboarding, development, diversity and inclusion, performance management, benefits, perks, compensation, big events, labor relations, off-boarding so that all Rioters can flourish.

As a Senior Insights Analyst, you will report to the Sr. Manager of People Analytics & Insights. You will support the People Analytics & Insights team, business leaders, operations leaders, executives, and HR business partners across Riot with creating data summaries and visuals, packaging people data for leaders, uncovering valuable insights from the data, and telling stories with people data that help inform talent strategies.

Responsibilities:

• Experience with drawing out insights from the data by combining business context, trends, external benchmarks, and multiple internal data sources (HRIS, survey data, etc.) to make compelling recommendations and guide talent strategies at the senior leadership level
• Work with a high level of autonomy to summarize, organize, and analyze People data (survey data, hiring metrics, turnover metrics, D&I data, etc.) from multiple sources to represent trends, patterns, and insights; summarize the findings in a clear and concise manner
• Have a “total ownership approach” to packaging People Data and tailoring it to the specific needs of HR business partners, senior operations leaders, business unit leaders, and senior executives; ensuring the data is accurate, relevant, and easily digestible
• Own the preparation of quarterly and year-end reports by gathering, analyzing, and interpreting HR metrics and key performance indicators
• Collaborate with HR business partners and operations leaders to deliver comprehensive and actionable insights
• Proactively and independently identify opportunities to streamline processes, gather additional data needs, improve data analysis techniques, and enhance reporting methodologies
• Create visually appealing, informative, and presentation-ready data decks using Google Slides
• Own ad hoc People data summaries and analytics for business units and senior leaders as needed
• Assist with creation and management of team health and employee engagement surveys as needed

Required Qualifications: 

• Bachelor's degree in a related field such as industrial organizational psychology, human resources management, psychology, statistics, or business analytics is required
• 5+ years of experience engaging directly with business leaders and senior-level stakeholders with minimal oversight to recommend actions, advise on strategy, and drive impact using people data
• 5+ years of experience in a similar role, preferably in an HR analytics or People Data analysis capacity
• 7+ years experience with creating visually appealing data presentations using Google Slides, PowerPoint, or similar tools
• 5+ years experience packaging and presenting data, insights, and analytics findings to senior leaders and HRBPs 
• 7+ years experience with Microsoft Excel, Google Sheets, or other data analysis tools and analytics methods including pivot tables, VLOOKUP, descriptive statistic, and creating graphs
• Experience presenting data and analyses to non-technical audiences, senior leaders, and subject matter experts
• Ability to apply industry best practices to analysis, predictions, and measurement
• An independent owner, able to work in high complexity and ambiguity
• Strong attention to detail and accuracy, ensuring a high standard of quality and integrity with data analysis and reporting
• Proven ability to collaborate effectively with cross-functional teams and stakeholders, working towards common goals and deadlines
• Flexibility to handle multiple tasks and changing priorities in a fast-paced environment
• Proactive and solution-oriented mindset, with the ability to identify issues, propose solutions, and implement improvements

Desired Qualifications:

• Master’s or PhD in a related field such as industrial organizational psychology, human resources management, psychology, statistics, or business analytics
• Basic experience with survey tools like Glint, Qualtrics, Google Forms, etc.

For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.