Principal Insights Analyst - Unpublished R&D Product

Riot’s mission is to put players at the center of everything we do.  We do this by continuing to evolve and deliver new experiences to players with games like Teamfight Tactics, Legends of Runeterra, VALORANT, and League of Legends: Wild Rift. Riot is also expanding into the world of music/multimedia with the release of our animated series Arcane and music from KDA and True Damage.  In short - it’s an exciting time to be a Rioter.

As Principal Insights Analyst, you lead Insights efforts on an exciting new game at Riot. As a thought leader, you help the team deeply understand our audience and opportunities, and ensure we have the insights necessary to exceed our players’ needs across both game & marketing. You help shape strategy, and collaborate with the leadership and development teams to ensure the insights work supports refining that strategy and improving decision making . You own our product and business validation strategies, help define key product performance targets, and monitor performance against those targets. You report to the Game Director of the project.

Responsibilities:

• Maintain a deep understanding of our audience and their needs, unmet needs, and pain points.
• Ensure our product strategy is oriented towards meeting that audience’s needs. 
• Ensure the game team has actionable and high quality insights (across research, analytics, and data) critical to evaluating the team and product's success.
• Drive team philosophy on the integration of insights into the development of strategy and game product, effectively translating insights into impact on the game team.
• Identify and advise towards product choices that create competitive advantages and adapt to changing market dynamics (eg: competitive, legal, etc.)
• Help to connect product strategy with broader organizational and company strategy.
• Help the team set targets for and monitor performance against development plans, goals, finances, & product KPIs.
• Formally manage, lead, mentor, elevate performance of, and support career growth for Insights Rioters within the BU (Revenue Strategy, Insights, and Finance)
• Workforce planning, staffing, and hiring for Insights positions on the BU

Required Qualifications: 

• Bachelor's degree in Business, Psychology, Economics, Mathematics or a related discipline plus 7 years of relevant experience (an advanced degree can account for up to 2 years of experience) 
• Familiarity with both analytics and research and 6+ years experience in one or both of those crafts.
• 7+ years experience working directly in game development
• Experience participating in strategy development for a product or business in a leadership capacity and helping to operationalize that strategy via ownership or advisory
• Excellent teamwork, team leadership, communication, collaboration and stakeholder management
• Experience building and leading cross-functional teams
• Leading Insights (or related) teams for R&D game titles

Desired Qualifications:

• Experience advising teams on product and game design problems by applying a combination of a broad & deep gaming background, game design craft, and product strategy thinking
• Experience leading complex efforts with multiple collaborators
• Experience working on a AAA game with global reach through development and launch
• Experience working on live-service titles

For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.